Job Information
Boston University SOFTWARE APPLICATION MANAGER, CARB-X in BOSTON, Massachusetts
CARB-X is seeking a talented software administrator to join our team at Boston University. CARB-X is a non-profit organization focused on accelerating the pre-clinical development of drugs, vaccines and diagnostics to address antibiotic resistance in superbugs. Since starting in mid-2016, CARB-X has awarded hundreds of millions of dollars, which makes it one of the largest and fastest growing public-private research partnerships in the world. Managing information is central to the mission of CARB-X. We are looking for an experienced Salesforce administrator to manage the platform that supports our application process, our portfolio of projects, invoices, and contact relationship management. CARB-X also uses box for document management, so experience as an administrator for this product would also be valuable. Experience managing other commercial, off-the-shelf Software (COTS), e.g. Tableau, Qualtrics, and Slack would be valuable.
Required Skills
As Software Application Manager, your capabilities and proficiencies will include:
Business acumen to quickly understand CARB-X processes and stakeholder needs.
Ability to get down into the details while also being able to see the broader operational opportunities to fully optimize CARB-Xs investment in Salesforce and box.
Exceptional communication (oral and written) skills.
Anticipate questions and exhibit ability to simplify messages for all spectrum of audiences.
Provide meaningful input that drives discussions to arrive at optimal decisions.
Orientation to documentation and controlled environment with checks and balances and dots connected.
Willingness to support critical activities for global stakeholders across time zones.
Adaptability and dependability.
Education and Experience:
Bachelor's degree or equivalent/relevant experience
3-5 years of Salesforce Administration experience
Additional Capabilities and Proficiencies:
An excitement about CARB-Xs mission and the PMOs role within that mission (to enable the R&D, Operations and Leadership Teams to focus on their core contributions)
Salesforce Administrator certification preferred.
In-depth knowledge of Salesforce products and capabilities
Proficiency in creating Salesforce profiles, allocating roles, and managing access
Experience in project management
Experience in IT and organizational processes and ability to accurately document processes
Experience working in grants management a plus
Please note all newly hired staff and faculty will need to be in compliance with Boston University’s COVID-19 Vaccination and Booster Requirement (https://www.bu.edu/hr/hr-covid-19-resources/vaccine-required-for-faculty-and-staff/) within 30 days of date of hire. You must upload your vaccine documentation or request a medical or religious exemption ( instructions (https://www.bu.edu/hr/hr-covid-19-resources/upload-your-covid-vaccination-documentation/) ). For further information on the University’s response to COVID-19, please visit the COVID-19 Resources (https://www.bu.edu/buohc/covid-19/) site.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.
Required Experience