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Suffolk Construction Sr. Business Analyst (Learning & Organization) in Boston, Massachusetts

About Suffolk

Suffolk is a national enterprise that invests, innovates, and builds. We provide value throughout the entire project lifecycle by leveraging our core construction management services with vertical service lines that include real estate capital investment, design, self-perform construction services, technology start-up investment and innovation research and development. We have $4.5 billion in annual revenue, 2,400 employees, and main offices in Boston (headquarters), New York, Miami, West Palm Beach, Tampa, Estero, Dallas, Los Angeles, San Francisco, and San Diego. We serve clients in every major industry sector, including health care, science and technology, education, gaming, transportation, and aviation, and commercial. Suffolk is privately held and is led by founder, chairman and CEO John Fish. We’re ranked #23 on the Engineering News Record list of “Top 400 Contractors.” And we’re proud to be a certified 2020 “Great Place to Work”.

About our people

We build buildings. Iconic, complex buildings that are changing our cities and transforming our skylines. We do it by gathering the people, innovations, and partnerships that are redefining what it means to do our jobs. We see every day as an opportunity to challenge the status quo and go beyond what we thought was possible.

But when we say we build buildings, that’s not the whole truth—it’s our people who build buildings. And it is our mission to empower our people to prove impossible wrong.

We want people who are bold. Curious. Innovative. Caring. Looking for the career opportunity of a lifetime. We’ll challenge and inspire you to be your very best. We’ll embrace what makes you unique and lift you up as you take chances. Here, you’ll find a place where you can act with purpose and integrity, bringing intelligence and grit to every aspect of your job.

The Role

This role, reporting to the Vice President of Learning and Organizational Capability, is a keystone role that will work closely and collaboratively with the heads of each function within L&OC (Learning & Development, Organizational Development). The role will be responsible for ensuring that our programs and projects are driving strategic business outcomes. The role will also serve as a liaison position with Suffolk’s Business Intelligence and People Analytics teams.

The ideal candidate is a confident, self-standing and cross-functional business analyst who is excited to grow in the role as Suffolk continues its “Build Smart” journey.

It is the perfect opportunity to join our journey to “Prove Impossible Wrong,” as Suffolk seeks to transform construction through the sophisticated application of data analytics.


  • With strong guidance from L&OC Leadership, work with Suffolk’s Business Intelligence Team and other areas of the People & Culture Department to build the data analytics capability within L&OC:

  • Define and implement the L&OC function’s data strategy

  • Establish and manage L&OC data governance

  • Establish scalable and replicable data processes and practices within L&OC

  • Design L&OC dashboards - Lead and manage the design, production and continuous improvement of key L&OC metrics to ensure that measures represent high-quality, business-relevant information

  • Ensure data quality - Conduct regular quality reviews of data inputs, and final analytics to ensure a high-quality end product

  • Recommend metrics and targets – Analyze existing metrics to understand current state and recommend targets for L&OC metrics to ensure that measures represent high-quality, business-relevant information

  • Over time, develop and maintain library of model documents, templates, and other reusable knowledge assets

  • Establish timely flow of L&OC-related business intelligence to stakeholders

  • Partner Cross-Functionally to Inform Business Decisions with Data

  • Build strong relationships and be a change agent – Develop and maintain a strong network of stakeholders across the organization to identify areas where data sets would be more powerful if shared and combined.

  • Partner closely with Suffolk’s Business Intelligence team, areas across People & Culture, and the Operations Support team to inventory and analyze people data

  • Ad hoc training - Provide training cross-functionally as needed on L&OC data analytics tools and processes to enable data discovery and self-service analytics

  • Act as a Business Analyst for L&OC

  • Support the L&OC annual strategic goals with strong data analytics

  • Effectively collect data (qualitative and quantitative), develop/produce reports, conduct data analysis, and create visualizations of data

  • The role will initially require some amount of data extraction, cleaning, and harmonization, as well as dashboard building

  • Generate custom reports summarizing L&OC data for review by executives, managers, clients, and other stakeholders

  • Synthesize current or trend data to support recommendations for action

  • Conduct special projects – E.g., conduct studies to address specific business questions, develop and produce new data and analytics solutions to drive insight


  • 4-year college degree in a quantitative or business-related field

  • 3+ years as an Business, Finance or Strategy Analyst

  • Excellence in analytical problem definition and structuring

  • Relentless focus on data precision and vigilance around appropriate conclusions

  • Highly proficient in Microsoft Excel, and Microsoft Office Suite generally, and data analytics tools, with an aptitude to learn new programs;

  • Proficiency in Tableau, Microsoft Access, Oracle and SQL a plus

  • Strong verbal and written communication skills, with the ability to synthesize implications from analytics

  • Strong people skills, with a focus on client service and team work

  • Experience with construction, especially construction management systems, is a plus

  • Ability to multi-task, set clear priorities, and manage projects and tasks with limited oversight

While performing the duties of this job, the employee is regularly required to sit for long periods of time; talk or hear; perform fine motor, hand and finger skills in the use of a keyboard, telephone, or writing. The employee is frequently required to stands; walk; and reach with arms and/or hands. Specific vision abilities include close vision, distance vision, depth perception and the ability to adjust focus. The employee will spend their time in an office environment with a quiet to moderate noise level. Job site walking.

Suffolk provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, pregnancy or maternity, national origin, citizenship, genetic information, disability, protected veteran, gender identity, age or any other status protected by law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Suffolk will not tolerate any unlawful discrimination toward, or harassment of, applicants or employees by anyone at Suffolk, or anyone working on behalf of Suffolk.

ID: 2021-4613

Street: 65 Allerton Street