Massachusetts Information Technology Jobs

Search for Jobs in Information Technology
MassHire JobQuest Logo

Job Information

Cengage Learning Sr. Content Project Manager in Boston, Massachusetts

We believe in the power and joy of learning

At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education.

Our culture values diversity, engagement, and discovery

Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/.

What you'll do here:

As a member of the National Geographic Learning organization of the Cengage Group, this position is responsible for successfully managing the production (planning, implementation, and delivery) of a variety of projects, including complex and/or high profile projects, in support of Cengage Learning's publishing program.

The Sr. Content Project Manager (CPM) is responsible for independently managing the production of a variety of projects including complex and/or high profile projects on schedule, adhering to internal customer and market specifications/requirements, meeting quality assurance, and budget to achieve financial targets. Also provides support to Production Management. Builds and maintains effective, collaborative relationships with Editorial, Marketing, Digital Production, Digital Content Experience, Quality Assurance, Permissions, Media Research, Content Workflow & Tools (CWT), Operations, and Manufacturing teams and vendors to ensure project objectives are met. Manages vendors through/by competitive bidding, monitoring workloads, and successful communication; escalates issues appropriately. Acts as a mentor to junior staff. Provides feedback to management of less experienced staff.

Production Planning

  • Vendor Management: Assign appropriate vendor(s) in collaboration with Production management based on scope of project complexity and budget requirements. Effectively manages vendors, and collaborates with stakeholders to meet batching, workflow, schedule, quality, ability, and cost requirements. May participate in the bid creation process including creating bid or scales documents, scheduling bid meetings, awarding work, and providing information for creation and execution of contracts.

  • Focus on Results: Creates detailed production schedules with attention to component dependencies and needs for various delivery formats (state versions, technology, etc.). Maintains focus on end-goal, while solving problems and removing potential blockers throughout project timeline.

  • Process Management: Participates in creation and enforcement of program guidelines in collaboration with Production management and CWT/Design (including production specs, projects systems, subject line protocol, Project file folder structure) and suggests updates to best practices and standards as needed. Facilitates production launches.

  • Financial tracking: Accountable for managing aspects of project budget, including projection of project complexity and cost estimating, tracking, and reporting.

Product Development

  • Risk Management: Identifies, assesses and manages potential risks to projects and interdependencies, including related marketing and technology deliverables. Recommends possible solutions and leads implementation of resolution.

  • Soft Skills: Works effectively with vendors and internal stakeholders across functional departments (including senior leadership, as needed) to achieve production goals, implement appropriate workflows, and regularly communicate schedule, quality and budget updates. Facilitates component status meetings. Responsible for building strong interpersonal networks.

  • Quality control: Ensures adherence to quality standards, both internally and externally, by spot-checking project development against specs and by reconciling requested changes.

  • Change Control: Leads or participates in on-going negotiation of project scope changes, including assessment of the impact to budget and schedule. Maintains vendor contact throughout project development. Works with Vendors to reconciles final invoices.

  • Communication: Keeps project group informed of any updates to project details, scope, or schedule.

  • Data Integrity: Ensures that all Production information is kept current in IPS (Integrated Publishing System; a proprietary database used to track the production and manufacturing of print and digital products).

  • Status reporting: Ensures Production Management is informed of project status, issues and/or concerns. Reports updates and risks to Production Management, as well as stakeholders and project team.

Post Production

  • Organizes information and coordinates with Content Workflow & Tools for end-of-project activities (archiving, NIMAS, server clean-up, etc).

  • Requests and reviews reconciliation documentation from vendor against budget projections, requests and codes invoices.

Other Essential Responsibilities

  • Ensures that new or existing processes and approved standards are implemented within assigned projects.

  • Champions and may lead the implementation of process efficiencies for quality assurance. Ensures integrity and quality of data delivered through application of appropriate in-house tools/external resources.

  • Participates in and/or leads cross-functional project meetings.

  • Acts as a resource and mentor, providing input and training. May review staff work and provide feedback to team and manager. Participates in developing training materials as needed.

  • Provides regular feedback on vendor performance to management.

  • Perform additional responsibilities as needed to achieve company goals.

Skills you will need here:

  • BA/BS or equivalent work experience.

  • Minimum of 5 years relevant experience in print and/or media production, which may include but is not limited to scheduling, copyediting, proofreading, composition, prepress, design, and permissions.

  • Minimum 3 years project management experience; able to successfully manage, organize, prioritize, and handle multiple projects and tasks including complex interdependencies between projects.

  • Experience with formal project management software and/or techniques.

  • Familiar with financial models; demonstrates ability to accurately analyze financial data and create recommendations as relevant to production activities.

  • Working knowledge of contracts, forms and agreements; ability to manage negotiations.

  • Demonstrated experience managing change and dealing with ambiguity.

  • Demonstrated ability to provide training and constructive feedback to less experienced staff.

  • Demonstrated experience working effectively in a team environment and to direct outside vendors and freelancers.

  • Advanced knowledge and use of Adobe Acrobat and Microsoft applications, including spreadsheet, database and word processing skills.

Soft Skills:

  • Able to clearly communicate in a variety of styles and settings; with the ability to interpret and translate information to teams and individuals and to report effectively to management.

  • Ability to work collaboratively, provide feedback in a constructive manner and relate product requirements succinctly and effectively.

Practical Skills:

  • Proven problem-solving and critical-thinking skills; able to predict, identify, and independently resolve issues in a timely and effective manner.

  • Ability to anticipate, adopt and implement new processes, procedures, and standards in an environment of continuous improvement and innovation.

  • Strong attention to detail.

Preferred

  • Previous experience working in publishing industry or related field.

  • Knowledge of publishing industry, or educational technology and familiarity with Cengage Learning products.

  • Knowledge of current digital prepress and publishing technologies and publishing software such as Adobe Creative Suite, Dropbox, JIRA, Workfront, and Content Authoring Tools.

  • Knowledge of database creation and functionality, typecoding, and XML tagging.

Cengage Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, marital status, parental status, cultural background, organizational level, work styles, tenure and life experiences. Or for any other reason. You may view Cengage’s EEO/Affirmative Action Policy signed by CEO Michael Hansen (https://p.widencdn.net/pdvq6j/EEO_Policy_Statement_January_2017) and Equal Employment Opportunity is the Law notice (http://embed.widencdn.net/pdf/plus/cengage/ybs5gt19ik/eeopost-merged.pdf) by visiting their corresponding links.

Cengage Group is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at accommodations.ta@cengage.com or you may call us at +1 (617) 289-7917.

About Cengage Group

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.

DirectEmployers