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Amazon Web Services Sr. Product Manager, Technical, AWS Resilience Hub in Boston, Massachusetts


Job summary

We've launched! Come join Amazon's AWS Resilience Hub team! How often have you had an opportunity to be a founding member of a team solving significant customer problems through innovative technology?

AWS Resilience Hub is a new service that provides customers a single place to define, validate, and track the resilience of their applications so that they can avoid unnecessary downtime caused by software, infrastructure, or operational disruptions.

We are looking for an enthusiastic Senior Product Manager who will help evolve our service. We offer the opportunity to work with cutting-edge technologies and tools, on innovative and sophisticated features that customers love, as part of a team of passionate and experienced Amazonians in a multi-cultural environment.

Key job responsibilities

  • Working backwards from customer needs, develop and evolve the value proposition and engagement mechanisms of our service

  • Identify opportunities to build compelling solutions and products to help customers better understand and manage their resiliency

  • Work with our product marketing management and business development teams to build and enhance our engagement with customers and team members

  • Influence and define our go to market capabilities, build creative and innovative content

  • Engage with other product management teams to define integration and better together messages

  • Develop global mechanisms to deliver GTM elements that may include: simplifying customer adoption, automating manual processes, creating partner engagement models, and determining linkages to other Amazon programs

  • Develop product content that will engage and educate customers and prospective customers

  • Iterate the offering to align with customer and market needs

About the team

We are a globally diverse team that are obsessed with helping customers to improve their resiliency. Our engineering, product management, solution architecture and program management team work collaboratively to solve complex customer problems, constantly raising the bar and challenging ourselves.


  • Bachelor's Degree

  • 5+ years experience in product or program management, product marketing, business development or technology

  • Experience with end to end product delivery

  • Experience with feature delivery and tradeoffs of a product

  • Experience overseeing roadmap strategy and definition

  • Operational excellence, adept at simplifying complexity and developing scalable propositions

  • Ability to multitask - work prioritization, planning, collaboration, and management

  • Effective interpersonal and communication (both written and verbal) skills

  • Ability to effectively lead and work with a variety of organizations, management levels, cultures, and personalities


  • Experience working with highly resilient critical workloads

  • Advanced Degree

  • AWS Certification(s)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit