Boston Properties Limited Systems Administrator in Boston, Massachusetts

Job Description

Systems Administrator

Primary Purpose of Position:

This position provides support and administration of corporate accounting and finance systems including reporting platforms. Maintains security and systems controls. Performs analysis and implementation support on new initiatives.

Essential Functions:

Support and Maintenance – Oracle JD Edwards EnterpriseOne and Related Third-party Applications

  • Respond to daily inquiries and requests for assistance. Troubleshoot and resolve problems. Escalate issues to outside vendors and contractors as necessary. Act as primary liaison with vendors and/or internal resources to ensure appropriate technical and product-level support.

  • On-board/off-board users and maintain system configurations.

  • Provide direct support for SaaS applications.

  • Support the applications team on project initiatives.

Security, Integrity Reports and System Controls

  • Maintain user and group profiles. Audit security profiles.

  • Review integrity reports. Troubleshoot and resolve integrity issues.

  • Monitor incidents and/or changes related to security, system objects, and integrity reports.

Application Development

  • Test new applications, configurations, or enhancements. Coordinate beta testing.

  • Develop reports. Assist others in the use of reporting tools.

  • Follow guidelines and controls in promoting new packages and versions.

  • Integrate and support third-party applications and tools.

Reporting Services

  • Manage and administer reporting services in Crystal Reports for the Enterprise.

  • Implement controls and security strategies to safeguard corporate data. Develop operating procedures and routines for monitoring usage and ensuring the integrity of reports.

  • Coordinate and chair monthly reporting change management meetings.

Implementation and Training

  • Perform training of new applications. Prepare supporting documentation and training materials.

  • Perform quality control to ensure new applications are properly transitioned into production.

Internal Operations

  • Conduct research on new technologies, products, or solutions.

  • Maintain documentation in accordance with policies and control requirements.

  • Conduct both one-on-one instruction and group training sessions.

Non-Essential Functions:

  • Special projects as assigned.

Requirements and Qualifications:

  • Bachelor’s degree required.

  • A minimum of 3-5 years of progressive responsibility for administering accounting and finance systems preferred.

  • Strong knowledge of accounting concepts.

  • Possess a working knowledge of SAP’s Crystal Reports and Oracle JD Edwards EnterpriseOne.

  • Possess an understanding of relational databases, database architecture, and data access tools.

  • Proven ability to provide telephone-based and in-person support for troubleshooting and resolving technical issues. Excellent verbal and written communications skills. Proven ability to interact with all levels of employees.

  • Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a willingness to embrace change.

  • Demonstrated ability to work proactively, independently, and as part of a team is essential.

  • Be detail-oriented and methodical in solving problems and managing multiple projects.

  • Adept at learning technical concepts. Be results-oriented and a quick learner in supporting new products and technologies.

  • Strong working knowledge of Microsoft Excel and the suite of Microsoft Office products.

  • Be able to travel and to work flexible schedules outside normal business hours when required.

Physical Requirements:

  • Involves work of a general office nature usually performed sitting, such as operation of a computer.

  • Involves work of a general office nature usually performed standing, such as operation of a fax and printer.

  • Involves movement between departments to facilitate work.

ID 2018-2103

Department Information Systems

Type Regular Full Time

Building City & State Boston, MA

Standard Hours 40

Boston Properties is an Equal Opportunity & Affirmative Action Employer.