Boston Properties Limited Systems Analyst in Boston, Massachusetts

Job Description

Systems Analyst

Boston Properties, a self-administered and self-managed real estate investment trust (REIT), is one of the largest owners, managers and developers of Class A office properties in the United States, with a significant presence in five markets: Boston, Los Angeles, New York, San Francisco and Washington, DC. The Company was founded in 1970 in Boston’s Back Bay, where it maintains its headquarters. The Company operates and owns a diversified portfolio totaling approximately 50.3 million square feet and consisting of 179 office properties, five retail properties, six residential properties, and one hotel.

Boston Properties leverages the latest technologies to support a robust portfolio of applications and systems. The Systems Analyst is a member of a collaborative team that values its partnerships with internal business leads and external solutions providers to drive a program of continuous improvement. The role supports a dynamic portfolio of both on premise and SaaS applications.

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Essential Functions:

Planning and Analysis

  • Initiate discovery work, assess requirements and evaluate risk in developing business cases for application and system investments. Assess cost and feasibility of requests and ensure the business cases support both strategic and near-term needs.

  • Analyze requirements for new applications and define enhancements to existing applications. Interact with employees and consultants to determine the scope and definition of new requirements.

  • Prepare detailed specifications from which application software will be developed.

  • Design detailed systems test plans to ensure accurate and effective implementation of application requirements.

Project Management

  • Direct the management of projects and the achievement of milestones. Partner and collaborate with regional offices, departments and properties on deliverables and work plans. Serve the role of project manager and facilitate the work of cross-functional teams.

Application Development

  • Work with service providers, contractors and consultants to develop and launch new applications.

  • Develop reports. Assist others in the use of reporting tools.

  • Perform installations and training of new applications. Prepare supporting documentation and training materials.

  • Monitor installations to ensure new applications are successfully transitioned into production.

Maintenance and Support

  • Resolve and troubleshoot problems. Work with staff, vendors and contractors to ensure adequate technical and product-level support.

  • Implement controls and security strategies to safeguard corporate data. Develop operating procedures and routines for integrity testing.

  • Perform ongoing audits of application usage and provide direct feedback to users. Conduct surveys and/or conference calls to gather & communication enhancements. Make recommendations on continued enhancements.

Internal Operations

  • Establish and maintain a high level of client trust and confidence in the team’s knowledge of, and concern for, clients’ business issues; facilitate communication between IS and property management.

  • Perform active account management with primary service providers and vendors.

  • Coordinate project planning & implementation activities with Network Services, Technical Support Services & regional IS teams. Collaborate with other business units to ensure the successful implementation and support of project efforts.

  • Maintain documentation in accordance with policies and control requirements.

  • Conduct both one-on-one instruction and group training sessions.

  • Work closely with the Applications Director to identify information requirements and seek opportunities to purchase or build systems that will improve business processes and support business strategies.

  • Collaborate with business unit managers, IS team members, and outside consultants to assess feasibility, determine costs versus benefits, and develop and implement systems plans that address the information requirements of the business.

Non Essential Functions:

  • Special projects as assigned

Requirements and Qualifications:

  • Bachelor’s degree required with a technology focused concentration preferred.

  • A minimum of 3-5 years of progressively responsible experience in developing applications and implementing systems for an organization of similar scope and complexity required.

  • Strong knowledge and understanding of business and business processes; knowledge of real estate business, finance and accounting practices.

  • Possess a strong understanding of relational databases and database architecture including working knowledge of SQL.

  • Possess a strong working knowledge of Microsoft technologies.

  • Strong teamwork and interpersonal skills; ability to communicate and persuade at all management levels and thrive in a cross-functional environment.

  • Vendor management and negotiations experience in development of effective partnerships with vendors.

  • Excellent oral and written communication skills; an ability to present and discuss technical information in a way that establishes rapport, persuades others, and gains understanding.

  • Solid project management skills, effectively arranging resources and managing multiple projects in a cross-functional environment.

  • Strong analytical, problem-solving, and conceptual skills.

  • Ability to effectively adapt to rapidly changing technology and apply it to business needs.

  • Be able to travel and to work flexible schedules outside normal business hours when required.

Physical Requirements:

  • Involves work of a general office nature usually performed sitting such as operation of a computer.

  • Involves work of a general office nature usually performed standing such as operation of a fax and printer.

  • Involves movement between departments to facilitate work.

  • Involves lifting to installing and relocate computers and monitors. Must be able to lift 30lbs.

ID 2018-2045

Department Information Systems

Type Regular Full Time

Building City & State Boston, MA

Standard Hours 40

Boston Properties is an Equal Opportunity & Affirmative Action Employer.