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Penn Foster Technical Business Analyst in Boston, Massachusetts

Position Summary:The Technical Business Analyst serves as the liaison between business stakeholders and IT and is responsible for translating business needs into IT solutions. Key responsibilities include capturing, defining and analyzing detailed business requirements and translating into actionable technical requirements for development. This position requires a strong understanding of the entire project lifecycle while being able to manage several moving project parts simultaneously. Furthermore, the IT Business Analyst will be responsible for analyzing data to make informed business decisions and finding ideal technical solutions to business needs. The Technical Business Analyst will report to the Manager of IT Project Management.

Essential Job Functions:

  • Conduct meetings with business to understand detailed business requirements for future development

  • Define, create, document and manage requirements against the overall project timeline

  • Lead ongoing reviews of business processes and develop optimal strategies for remediation

  • Communicate status and visuals of planned development efforts on a regular basis

  • Lead sprint planning sessions and sprint retrospectives

  • Lead daily SCRUM meetings with project work team to ensure project tasks are on-track and remediate any roadblocks

  • Meet regularly with key stakeholders to prioritize project tasks, discuss high-level requirements and provide status of overall project

  • Work closely with developers, contractors, trainers and QA staff to ensure quality, on-time deployments

  • Configure IT application, where applicable, in accordance with the business requirements

  • Review application changes with stakeholders prior to deploying new features or changes

  • Execute QA and/or User Acceptance tests as needed

Knowledge, Skills, Abilities:

  • Bachelor?s Degree

  • 4+ years of experience in a Business Analyst, technical program management or project manager role, or equivalent work experience

  • Familiarity with project management software, JIRA, Confluence and Microsoft Office Products

  • Experience creating detailed requirements and presentations

  • Proven team player who works well with both technical and non-technical resources

  • Ability to multi-task and manage various project elements simultaneously

  • Experience with IT Project Lifecycle & Agile Methodology

  • Outstanding documentation skills

  • Strong attention to detail

  • Highly innovative

  • Excellent verbal and written communication skills

  • History of leading or supporting successful projects

  • Capacity to manage high stress situations

  • Advanced technical skills

Equal Employment Opportunity:

At Penn Foster we are proud to be an Equal Employment Opportunity employer. We are committed to creating a work environment that embraces and celebrates diversity. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other status protected under federal, state, or local law.

About Us:

At Penn Foster, we are dedicated to helping over 300,000 students each year achieve their goals through affordable, accessible, career-focused learning. Our mission has remained the same since 1890: to enhance the lives of our students and clients through the acquisition of skills and credentials that can help them work toward their career and life goals. Backed by Bain Capital Double Impact and together with our extensive partner network of leading employers, community-based organizations, and academic institutions, we close skills gaps and are building a workforce that?s prepared for the future job market. We aim to help businesses thrive by mobilizing their individual workers and energizing communities with opportunities for growth and progress. We are proud to play a role in the success of over 80% percent of our graduates that see improvement within their careers, as they inspire us to keep finding new ways to further our reach and broaden horizons. Join the Penn Foster movement and start working toward a better future today.

What We Offer:

We offer a competitive base salary, plus a robust benefits package that includes medical, dental, vision, flexible spending, generous paid time off, sponsored volunteer opportunities, parking & commuter benefits, a 401K with a company match, plus free access to all of our online programs.

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