Carbon Black, Inc. UX Content Writer in Boston, Massachusetts
UX Content Writer
Product ManagementBoston, Massachusetts
We're looking for aUX content writer with experience in cloud applicationsto work collaborativelywith UX Designers, UX Researchers, Product, and Engineeringtodesign and delivercontent integraltoour industry-leadingcybersecurity products.
What You’ll Do
Write effective and engaging content and micro-contentthat enables users within the Carbon Black Predictive Security Cloud
Collaborate with UX designers, product management, and other stakeholders to design and deliver the user experience
Evolve existing content patterns and define new content patterns, systems, and continuous delivery methods for in-productuser assistance
Work with agile scrum teams, building effective, collaborative working relationships and delivering iterative solutions
Translate complexfunctionality into clear, concise in-product copy
What You’ll BringTo succeed in this role, you must bea resourceful, detail-orientedUX content writer who is willing to take initiative andloves to learn.
2-4years of UX content writing experience, preferably in cloudapplications
A solid understanding of online user behavior and application development
Experience working with distributed teams in agile development environments
Proven ability to influence cross-functional teams and deliver iterative solutions
Experience translating brand into product and aligning voice and tone across the customer experience
Ability to manage multiple priorities and projects simultaneously
Bachelor's Degree in English, Journalism, Communications, or related discipline
Experience in the security technology space
Experience with UX design systems and open source frameworks
Experience managing filesvia GitHub repositories
Human Computer Interaction certification or Information Sciences coursework
Why you should join us
Carbon Black is a leading provider of next-generation endpoint security, leveraging breakthrough prevention technology to instantly see and stop cyberattacks before they execute. With more than 13 million endpoints under management, and more than 4000 customers—including 30 of the Fortune 100—the opportunities are massive and exciting. With 1000+ employees, offices across the world, and the best-of-the best tools for collaboration from anywhere, now is an ideal time to become part of the Cb Team. See where you fit best at Lifeatcb.carbonblack.com.
Carbon Black, Inc. is an EEO/AA employer. Carbon Black is an inclusive employer that believes in workplace equality, supports diversity, creates a welcoming environment, and respects the unique qualities each individual brings to the company.