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Robert Half International Business Systems Analyst in Bourne, Massachusetts

Description The Business Systems Administrator's role is to plan, design, develop, launch, and manage efficient business and operations systems in support of core organizational functions and processes. Duties include gathering and analyzing data in support of business cases, proposed projects, and systems requirements. This includes project management, task management, requirements gathering, analysis, documentation, and other full life-cycle support. This position will focus on Infor SyteLine ERP (Cloud Suite Industrial 10)-based applications used by various facets of the business.


Translating user and/or system requirements into functional technical specifications

Performing customizations to ERP forms, reports, and MSSQL stored procedures using structured programming techniques as well as documenting all changes

Performing day-to-day operation and administration of our ERP system and all associated software packages, consistent with the needs of a growing business

Providing end-user support on the ERP and associated software packages

Working with business teams to identify continuous improvement opportunities for existing business practices, processes, and tools

Assisting or undertaking the writing of instructional procedures, user guides, and systems documentation, as needed

Managing and maintaining all integrations to/from the ERP system, including our online e-commerce system, Pardot, and

Assisting users with report creation and workflow automation


Highly self-motivated and self-directed

Excellent oral and written communication skills

Excellent listening and interpersonal skills

Strong customer service orientation

Ability to multi-task

2+ years of SyteLine ERP (versions CSI 10, Syteline 9 or 8) system experience ,including customization and administration

Strong Microsoft SQL experience, including administering, using, and writing stored procedures, etc.

Familiarity with e-commerce/web shopping cart systems

Prior experience working with and Pardot, integrating with SyteLine, as well as working with workflows and reports

Proficiency with Microsoft Windows Server 2016 and Windows 10

Education and Experience Requirements Syteline ERP

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit for more information.

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