Convention Data Services, Inc. IT Senior System Administrator in Bourne, Massachusetts
Responsibilities: The successful candidate will provide support & direction in network, hardware, & software consistent with the organization's goals in serving our internal customers. The candidate will support our in-house & COLO systems ensuring all are consistent with the latest technology & revision levels. The candidate will also be capable of delegating to a small team of IT professionals. Maintain our on prem & cloud systems to ensure all are healthy & have the latest updates, patches, bug fixes, service packs & revision levels. Manages our on-prem PBX (Mitel). Provide administration, security & support of the LAN/WAN, Internet/VPN, Firewall (Fortinet), Office 365 Services, on-prem application servers, file/print services, & AWS & Azure PaaS, SaaS, IaaS cloud services. Manage software license activities to ensure compliance with vendor agreements, copyright laws & other regulations. Research vendor products & recommends purchase, development or enhancement of network hardware, software, telecom & cloud services. Coordinates training for users & systems administrators. Manages vendor & Manages Service Provider relationships & performance. Follow-up with vendor communications, procurement, installations, repairs & upgrades when needed. Manages cyber security & annual audits including PCI compliance. Provide assistance to I.T. personnel & other personnel as needed. Function as subject matter expert & knowledge leader for the I.T. Dept. Provides technical support to end users in a help desk capacity. Aggressively pursues process improvements. Other duties as may be assigned by CTO. Support our remote production data center (Co-Lo) in Marlborough, MA & customer facing applications. Technical knowledge required: TCP/IP Networking & sub-netting, network security, & network administration skills Strong background in Windows network management including Active Directory, group policies, DFS, DNS, DHCP, NPS, RDS, RRAS, & Certificates Administration of all Office 363 E3 Services (SharePoint, Exchange, Teams, Stream, One Drive, DirSync, etc.) PowerShell scripting, remoting, tool making & managing of headless servers with no GUI or Desktop Experience. Strong background in administering IIS server farms & MS SQL HA Clusters. Experience managing disaster recovery & business continuity. Veeam Availability Suite experience preferred. Experience managing a highly virtualized infrastructure (Hyper-V) Experience with Firewalls, specifically Fortinet, Intrusion Prevention Systems, Web Application Firewalls, Data Leak Prevention Systems, Reverse Proxies & SSL/TLS inspection. Experience with VPN & remote network technologies & protocols such as IPSec/L2TP, SSTP & SSL-VPNs. Experience in configuring, installing & maintaining firewalls, routers, switches & servers within a large corporate infrastructure. Cisco, HP Procurve/Aruba & Fortinet. Experience working with database systems such as SQL Server. Other skills required: Strong problem-solving capabilities that includes following consistent troubleshooting methodologies in all areas of the network computing structure. Excellent interpersonal skills with strong verbal & written communication skills. Excellent organizational skills & attention to detail. Management of remote monitoring & notification software. Available for 24x7 on-call support as required. Current Microsoft MCSE certification desired. Education & Experience: This position typically requires a BS degree & at least 4 years related work experience. 10+ years of relevant work experience to be considered in lieu of degree. Previous system administrator experience is required, as is a demonstrated passion for I.T. & learning new technologies.