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Oracle Customer Portfolio Architect | Oracle Utilities North American Consulting Delivery in Burlington, Massachusetts

As an acknowledged authority within Oracle, this senior level consulting position is responsible for creating and implementing innovative solutions with industry-wide impact. Leads the solution design and implementation aspects of engagement(s) ensuring high quality, integrated solutions within constraints of time and budget.

Analyzes business needs to help ensure Oracle solution meets the customer s objectives by combining industry best practices, product knowledge, and business acumen. As a position of technical/professional influence, this individual frequently operates at the leading edge of technology. Recommends and justifies enhancements to Oracle products to meet very complex customer needs. Exercises creativity and independent judgment in developing methods, techniques, and evaluation criteria to deliver functional and technical expertise on a wide range of business and technology solutions. Leads experienced consulting teams on challenging projects; works on significant and unique issues. As a thought leader and trusted advisor, effectively influences difficult decisions at the leadership-level of customer organizations. Enables business development efforts by providing subject matter expertise. Resolves very complex customer escalations. Drives customer process direction and decisions by providing domain leadership within relevant industries on end-to-end enterprise solutions. Creates new solution sets based on assessment of industry needs, market demands and knowledge of competitive product offerings.

10 years of experience relevant to this position including 5 years of consulting experience. Management or team leadership experience preferred. Undergraduate degree or equivalent experience preferred. Product or technical expertise relevant to practice focus. Ability to lead large teams. Strong influencing and negotiation skills. Ability to travel as needed.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Customer Portfolio Architect for Oracle Utilities North American Consulting Delivery Team

*This role can based anywhere in the US and requires up to 75% travel *

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Oracle Utilities delivers proven software applications that help utility companies of all types and sizes achieve competitive advantage, business performance excellence and a lower total cost of technology ownership. Oracle Utilities integrates industry-specific customer care and billing, network management, work and asset management, mobile workforce management and meter data management applications with the capabilities of Oracle's industry-leading enterprise applications, business intelligence tools, middleware, database technologies, as well as servers and storage. The software enables customers to adapt more nimbly to market deregulation, meet ever-evolving customer demands and deliver on environmental conservation commitments.

Oracle Utilities Global Business Unit (UGBU) enhances the Oracle brand by delivering best of breed business solutions and professional services to the utility industries around the world. Our customers value us above all other competitors because of our thought leadership, understanding of their needs, talents and superior ability to provide world-class solutions for the challenges they face. Our customer relationships can be leveraged by all of Oracle to grow Oracle's relevance in our industries.

*Customer Portfolio Architect Role: *

Reporting to the Customer Portfolio Consulting Delivery Lead, the successful candidate will be responsible for all cloud and on premise technical delivery aspects of the Oracle Customer Portfolio delivery at a large, complex utility, including Customer Care & Billing (CC&B), Meter Data Management (MDM), Oracle CX Cloud solutions, OPower, and Digital Self Service. This role will lead a team of solution architects who are each responsible for their individual customer portfolio solutions, and will make sure that all solutions integrate into a cohesive blend to meet customer needs.

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Preferred Qualifications:

Successful candidate must have prior experience and ability to work with a team of other Portfolio Architects, and possess executive management skills to present solutions and concept to a C-Level audience. Candidate must build and maintain strong client relationships, and serve as a trusted partner to clients and internal teams to maintain account health. This role will manage delivery timelines, prioritize work, and be ultimately accountable to ensure your extended team delivers on schedule, at the highest quality.

This is an ideal job for someone who has a passion for working with clients and software products, exercises sound business judgment, is an effective multi-tasker and a strategic thinker with an extraordinary attention to detail.

The successful candidate will have demonstrated executive delivery experience in the Utilities Industry, with the ability to lead matrixed teams, initiate and make difficult calls, solving for corporate level relationship and delivery challenges.

/At Oracle, we don t just value differenceswe celebrate them. We re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion./



Job: *Consulting

Organization: *Oracle

Title: Customer Portfolio Architect | Oracle Utilities North American Consulting Delivery

Location: United States

Requisition ID: 20000MLV