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Salesforce.com, Inc GovCloud External Audit Manager in Burlington, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Come join the Security Governance, Risk, and Compliance (GRC) team at Salesforce! Grounded in Salesforce’s core values of Trust, Customer Success, Innovation, and Equality, this team works across Salesforce to deliver sustainable, world-class compliance solutions that protect the company and enable the success of our customers and Salesforce.

The Security GRC team is responsible for helping Salesforce achieve and maintain authorizations and certifications that enable Salesforce services to be used across the world. Specifically, this team is responsible for the execution, facilitation and management of certification programs across the Salesforce Government Cloud environments that our customers depend on.

The role will be heavily focused on evaluating technology controls, coordinating and executing audits for the companies certification programs and acting as a compliance subject matter expert to the business. Specifically dealing with public sector compliance (i.e., FedRAMP, DoD IL, etc.) and commercial compliance frameworks (i.e., SOC 2, PCI, HITRUST) for cloud based services.

A successful candidate for this role will be a strong communicator who excels at explaining complex technology to diverse audiences (across varying technical and business backgrounds) in a way that fosters understanding and ownership. Innovation, creativity and strategic thinking are key qualifications, as this role will assist business and technical partners in executing scalable, sustainable approaches to satisfying our regulatory requirements. The ability to build influence and trust among stakeholders in multiple organizations will be an essential driver for success, as will an unflappable demeanor and grace under pressure. This role will work with the business at all organizational layers, so it will be important to demonstrate flexibility in approach, communication style and depth of understanding.

Additional Information

  • This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

  • This person will not have people management responsibilities but will be expected to lead internal peers and external auditors through complex audits/projects

Required Skills:

  • 7+ years experience in performing and running audits, certification programs and control assessments, including but not limited to scope planning, defining control procedures based on requirements, policies and standards, control testing, mapping issues to risks and socializing results.

  • Experience performing internal/external audits as an auditor or supporting audits as an internal compliance resource of cloud infrastructure (e.g. AWS)

  • Experience performing audits as an auditor or supporting audits as an internal compliance resource for the FedRAMP compliance standard

  • Strong knowledge of and experience in security risk management and with frameworks including related regulatory compliance requirements (e.g., SOC 1/2, HITRUST, FedRAMP, PCI) required (internal audits is a different department/posting)

  • Strong knowledge of and experience in all facets of integrated security governance, risk, and compliance management

  • Ability to assess the nature of controls and identify automation opportunities for increased monitoring and scaling coverage (e.g., RPA, data analytics)

  • Strong ability to define, drive and execute a program vision, strategy, approach and milestones in alignment with organization priorities and initiatives

  • Strong ability to assess the big picture, connect the dots and apply to tasking

  • Execution oriented, results-driven, and a self-motivator

  • Excellent interpersonal, relationship, collaboration and influencing skills

  • Excellent critical-thinking and organizational skills

  • Ability to operate autonomously and lead meetings and projects with minimal guidance

  • Analytical thinker, highly organized, detail-oriented, ability to handle multiple projects at one time

  • A proactive goal achiever who innovates to go above and beyond expectations to get the job done and is comfortable working in a fast-paced, dynamic environment incorporating constant change as we grow

  • Excellent program management skills, including but not limited to resourcing, capacity planning and budgeting

  • Excellent presentation, facilitation, executive reporting and communication skills

  • Strong knowledge of or experience with capability maturity models (e.g., CMMI) and innovation skills

  • Knowledge of or experience working with Agile methodology and GRC tools (Metricstream, Archer, etc.)

  • Knowledge of or experience working with, Cloud technologies/environments, AWS or other related cloud experience is required.

Preferred Skills:

  • Relevant BA/BS degree and/or certifications (e.g., CRISC, CISSP, CCIE, CISM, CISA, CCSK)

  • Experience working with cloud computing companies and/or technologies (AWS)

  • Experience working in large-scale, global organizations

  • Experience working with industry regulators and accreditation bodies

  • AWS Certifications

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

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Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

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