Arcadia Healthcare Solutions Implementation Analyst in Burlington, Massachusetts

Want to make a real difference in health care delivery for millions of patients across the country? We’re a population health management company with a clear, proven vision for helping our customers succeed in value based care. Our platform Arcadia Analytics supports over 40,000 providers managing over 35 million patients – in fact, when KLAS covered in their 2017 Population Health Management Report, they found that on average, Arcadia’s technology manages more lives per customer than any other rated population health vendor.*

Our customer-facing team works with some of the largest and most innovative healthcare systems in the country and an incredible engineering team to aggregate, analyze, and act on insights from massive data sets. We are passionate about helping physicians deliver better care to individual patients in the exam room while helping healthcare leaders deliver care sustainably to whole populations, and top analysts have recognized our ability to drive real outcomes for our customers.

The Implementation Analyst role is perfect for someone who is comfortable getting their hands dirty with code and can relate data to the larger business problems Arcadia solves for its customers. The right person can lead conversations with customers, explaining complex technical and healthcare topics to both engineers and non-technical teams. She or he needs to have a love for getting real world value out of data. The right person will assist with planning, developing, testing and interacting with customers in a Software-as-a-Service (SaaS) environment. She or he will work closely with Arcadia project teams to ensure that all customer deliverables accurately reflect the clinical and claims data entered at the point of care. The ideal candidate will have experience in the Healthcare domain.

  • Customer Engagement: Work directly with customer resources and stakeholders to understand their data and high-priority use cases. Develop a detailed and comprehensive knowledge around technology, processes, and functionality across the Arcadia product suite to guide customers to understand how their data will be used to support their use cases.

  • Analysis: Evaluate the quality of data extracted from complex healthcare systems and validate our data transformation and aggregation processes. Analyze issues to track down root cause and work closely with our developers to resolve problems.

  • 2-4 years working on technology engagements in population health and value based care.

  • Experience using SQL to analyze complex data sets

  • Comprehensive understanding of the software development lifecycle, project delivery processes, and testing methodologies

  • Strong grasp of analytics and reporting tools and techniques

  • Excellent presentation, written and verbal communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc.

  • Ability to work on several projects simultaneously, communicate effectively with team members, and meet stated quality objectives

  • Ability to lead successful client meetings with operational, clinical, and technical resources.

*Page 16 of 2017 Population Health Management Report Part 2

External Company Name: Arcadia Solutions

External Company URL:

Street: 20 Blanchard Rd