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Microsoft Corporation Manager, Cloud Solution Architects-Applications/Infrastructure in Burlington, Massachusetts

Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption within the most important companies in the market.

We are always learning. Insatiably curious. We lean into uncertainty, take risks, and learn quickly from our mistakes. We build on each other’s ideas because we are better together. We stand in awe of what humans dare to achieve and are motivated every day to empower others to do more and achieve more through our technology and innovation. Together we make a difference. To learn more about Microsoft’s mission, please visit: https://careers.microsoft.com/mission-culture . Check out all of our products at: http://www.microsoft.com/en-us.

The CSA Manager will lead a team of deeply technical Apps & Infra CSAs to drive growth of Azure Services for a set of Enterprise accounts across different industries, for enterprise customers, in their respective territory. This is an exciting role that will help fuel Azure Customer success through customer retention and growth.

We are looking looking to hire two Managers of Cloud Solution Architects (CSA) for Applications and Infrastructure: CSA Manager- Professional Services and CSA Manager- Northeast territory.

Responsibilities

  • Hire, on-board, develop, coach, mentor and evaluate CSA. Set a clear bar for excellence. Build a high performing team that will be diverse and inclusive

  • Must possess exceptional cross-team collaboration and communication. Partner with all required Microsoft stakeholders in the subsidiary to drive CSA role clarity, account coverage, project assignment and effective cross-team collaboration

  • Coach and enable your team to accelerate Azure projects to production, including guidance on architectural design, technical recommendations, blocker escalations and technical resource orchestration

  • Ensure your team delivers high quality production deployments that are resilient and successful

  • Drive operational excellence, including timely consumption opportunity management and high-quality reporting and insights

Qualifications

Professional

  • 10+ years of experience in technical sales, engineering, solutions architecture, or consultative delivery

  • Experience leading teams through matrix or direct management. Direct people management preferred

  • 5+ years of experience driving change management or technical adoption

  • Ability to generate trust, build alliances, and orchestrate interdisciplinary teams to the benefit of customers

  • Thought leader with executive presence, including the ability to hold CxO and business decision maker (BDM)-level discussions, exceptional interpersonal, verbal, written and presentation skills

  • Professional Services experience preferred

Technical

  • Proven ability to map the customer’s needs to technical solutions

  • Strong technical understanding of Applications & Infrastructure Enterprise cloud workloads

  • Ability to stay up to date on new/improved Azure scenarios and workloads

  • Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results

  • Demonstrated Technical leadership through prior technical coaching/leadership roles

  • Ability to act on Customer Escalation n needs, Unblock the customer through orchestration of right resources at the right time

Education

  • Bachelor's degree in Computer Science, Information Technology, Engineering or related field preferred

  • Certification in the following one or more technologies preferred: Cloud, mobile, web application development, cloud-native application architecture (i.e. containers, microservices, API management), modern software development techniques like DevOps and CI/CD tool chains (i.e. Jenkins, Spinnaker, Azure developer services, GitHub) and container orchestration systems (i.e. Docker, Kubernetes, Cloud Foundry, Azure Kubernetes Service, GitHub).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at https://careers.microsoft.com/us/en/accommodationrequest .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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