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Nuance Project Planner in Burlington, Massachusetts

Nuance Communications, Inc. is the pioneer and leader in conversational AI innovations that bring intelligence to everyday work and life. The company delivers solutions that understand, analyze and respond to human language, amplifying human intelligence. With decades of domain and artificial intelligence expertise, Nuance works with thousands of organizations – in healthcare, telecommunications, automotive, financial services, retail, and more – to create stronger relationships and better experiences for their customers.

Join our Healthcare team...caring for clinicians the way they care for patients. Beyond words. We create technology that lets clinicians capture and document care quickly and easily so they can focus their attention on their patients

Position summary:

The project planner handles project intake, and resource assignment for all project resources in Technical Services, Consulting Services, and the EPO. They collaborate with Sales Support to ensure implementation teams have the information they need to begin the project in a timely manner. The project planner works with CSO management to make sure the appropriate resource is assigned to the project.

Principal duties and responsibilities:

  • Manages scheduling tool with long-term vision and planning

  • Assigns project resources in a timely manner, and coordinates with team managers (as needed)

  • Manages project team user setup prior to team engagement

  • Receives and processes orders efficiently

  • Solicits information from internal teams to ensure completeness of project documentation (Fully Executed Order, STI,

  • Contract Summary, PIF, Fee calculator, etc)

  • Manages initial project setup and data repository

  • Use designated tools to track projects and team resource assignments

  • Monitors license fulfillment on applicable orders

  • Reviews project requirements to determine resource needs

  • Perform tasks related to securing and keeping the products, tools, and processes that you are responsible for securing

Knowledge, skills and qualifications –

Education: Associates Degree required. A Bachelor's Degree is preferred, however the level of knowledge typically obtained through a Bachelor of Science degree in a related field of study and/or significant and successful work history is also acceptable

Required skills:

  • Excellent time management and communication skills

  • Collaborative and highly communicative

  • Must be autonomous at project level

  • Solid organizational skills, including multitasking and time-management

  • Strong follow through and drive to completion on tasks

  • Aptitude for learning and adapting to new Processes & Tools, Proficiency with MS-Project & MS-Office

Preferred skills:

  • Excellent time management skills.

  • Superior problem-solving skills and the ability to manage complex decision making.

  • Strong attention to detail.

  • Excellent written and verbal communication skills.

  • Ability to prioritize and manage a multitude of tasks for multiple projects simultaneously.

  • Self-motivated, autonomous, dedicated work ethic

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance Communication Inc. is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, national origin, disability, veteran status, gender identity, sexual orientation and other legally protected characteristics. The EEO is the Law poster and its supplement is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 781-565-5086 – Human Resources Department and let us know the nature of your request and your contact information.

ID: 1-41717

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