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Salesforce.com, Inc Senior Manager/Director, Software Engineering - Connectivity and Edge team in Burlington, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Salesforce powers some of the largest companies on the globe with its core CRM offering. One of the components of this infrastructure that helps achieve the global scale involves network software that provides optimized and secure connectivity - between our customers and the application, between our data centers and customer applications. The Connectivity and Edge teams are responsible for delivering many of the sophisticated software products that deliver this experience to our customers. As our service and platform grow to fully embrace lights-out operations, single-click deploy to tens of thousands of nodes, and services that self-heal and self-optimize, we have to balance this with global scale and traffic distribution to enhance our end user experience.

We are hiring an Engineering leader for the Edge Control Plane team to drive key products, features and own end-to-end lifecycle of services including live-site responsibilities. Our software stack is based on Java, Spring, Docker, Kubernetes. We are well underway on the path to redefining our software toward cloud native primitives to run in the public cloud. As a part of this journey we are looking for someone who can help us deliver enhanced engineering efficiency by hiring and retaining top notch software developers. We also aim to improve global coverage for our services by building a center of expertise that can shoulder the responsibilities of a global live-site infrastructure.

Some attributes of the successful candidate

  • Ability to identify, hire and retain a team of strong software engineers

  • Familiarity with end-to-end ownership of software from code to live site services

  • Experience and passion for service ownership, building reliable/self-healing services.

  • Experience working in a sophisticated team environment. Able to deliver under pressure and dependency constraints.

  • Experience building large scale distributed systems, especially in cloud environments

  • Familiar with public cloud services with AWS and Google Cloud Platform

  • Experience at Scrum or other agile development methodologies, with attention to code quality, delivering secure code

  • You have experience balancing live-site management, feature delivery, and retirement of technical debt.

  • Familiarity with crash-only and recovery-oriented software design.

  • Excited by building reliable, self-healing services on unreliable hardware.

  • Experience designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple datacenters.

  • Capable of driving and delivering thin slices of end-to-end functionality on a regular cadence with data-driven feedback loops.

Requirements:

  • 5+ years of proven experience leading software teams

  • Experience with running software products written for data center infrastructure services.

  • Experience driving software products authored in Python, Java in a Linux/UNIX data center environment

  • Experience owning and operating multiple instances of a mission critical service

  • Experience leading with Agile development methodology and Test-Driven Development

  • Experience using telemetry and metrics to drive operational excellence

  • Experience working with product management to effectively prioritize features for customers and to achieve timely delivery

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

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