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Nuance Senior Principle IT Project Manager in Burlington, Massachusetts

Senior Principal Project Manager III

The Principal IT Project Manager is responsible for leading teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery. Contribute to process improvement initiatives as it relates to improving project delivery.

The Principal Project Manager has the authority to run the project on a day-to-day basis. Verify that the project produces the required deliverables of quality, within the specified constraints of time and cost and to achieve the potential benefits defined in the business case.

Focus Area (template) This role will focus on leading projects in the Business Application portfolio within Nuance’s IT PMO. This includes, but not limited to ERP (Oracle), CRM (Salesforce), HRM, and other systems utilized by Nuance employees.


  • Develop and manage all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks, and issues

  • Set and continually manage project and program expectations while delegating and managing deliverables with team members and stakeholders

  • Delegate tasks and responsibilities to appropriate personnel

  • Monitor, track, and control outcomes to resolve issues, conflicts, dependencies, and critical path deliverables

  • Develop and deliver status reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors, CIO, and key stakeholders

  • Determine the frequency and content of status reports from the project and program team, analyze results and troubleshoot problem areas

  • Define success criteria and disseminate them to involved parties throughout project and program life cycle

  • Identify and develop trusted adviser relationship with project and program stakeholders, sponsors, and business stakeholders

  • Coach, mentor, motivate and supervise project and program team

  • Deliver appropriate and effective executive level communication

  • Ensure that projects and programs are proceeding according to scope, schedule, budget, and quality standards

  • Manage project and program issues and risks to mitigate impact to baseline

  • Continue professional development to keep abreast of emerging technologies, methods, and best practices

  • Extensive understanding of project and program management principles, methods, and techniques

  • Other duties as assigned

  • Proven success in providing leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones

  • Establish practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization

Required Experience and Skills:

  • Bachelor's Degree in appropriate field of study or equivalent work experience

  • Proficiency in Microsoft Suite (PowerPoint, Excel, Word, Outlook

  • Project Management Professional Certification (PMP) preferred

  • 10+ years of project management experience, including tracking and planning projects as well as working with business stakeholders within a cross-functional matrix environment

  • Experience with both Business Systems and Infrastructure projects a plus

  • Experience with full product lifecycle with understanding of development lifecycle and various technology methodologies that support that lifecycle

  • Strong experience leading large/complex and visible projects with experience presenting to stakeholders and / or Senior Leadership

  • Proven ability to demonstrate a drive for results and accountability of business needs

  • Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective

  • Interpersonal skills to influence and spur change, facilitate, and enhance performance within a cross - functional environment

  • Demonstrate decisiveness in resolving business problems, making decisions, and identifying priorities

  • Operates independently with minimal guidance

  • Proficiency with project management tools

  • Ability to manage multiple tasks and projects in parallel

  • Positive, helpful, and collaborative team player / personable, open-minded, and flexible

As a federal government contractor subject to Executive Order 14042, most U.S. employees are required to be fully vaccinated against COVID-19 unless granted approval for a medical or religious accommodation by Nuance. Proof of vaccination will be required.

Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.

Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law ( or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.

Nuance Communications ( , Inc. (Nuance) is a technology pioneer with market leadership in conversational AI and ambient intelligence. A full-service partner trusted by 77 percent of U.S. hospitals and 85 percent of the Fortune 100 companies worldwide, Nuance creates intuitive solutions that amplify people’s ability to help others.

We’ve pioneered speech technologies, natural language understanding, and machine learning for more than 20 years – and have 3000+ patents to prove it. When you join Nuance, you become part of our mission to positively transform the way people, work, connect, and interact. We are a trusted, full-service partner to the world’s leading financial, healthcare, telecommunications, retail, and government organizations, who rely on us to deliver transformative outcomes that help them push the boundaries of what’s possible.

Check out our team Life at Nuance ( !