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Job Information, Inc Technical Program Manager, Security in Burlington, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Products and Technology

Job Details

Trust is the #1 company value at Salesforce. It’s not just words or a slogan: it’s part of the beating heart of the company that everyone contributes to every day. We define trust as security, availability, and performance. Delivering new capabilities is one thing, but we must do so while protecting and earning our customer's trust. The Salesforce AppExchange offers thousands of partner developed solutions leveraging the Salesforce ecosystem. Millions of our customers leverage these applications to extend the capabilities of Salesforce products and services. Whether it's a Salesforce solution or partner solution our customers trust Salesforce to secure their most important asset - their data.

The Security Assurance TPM is looking for a Security Program Manager responsible for owning and driving policies and practices, and facilitating useful and lightweight processes that allow our developer and partner community to better deliver trust to our customers and the company.


  • Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through collaboration and agile leadership

  • Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for security tools and processes.

  • Develop trusted relationships with key technology, functional leaders, and stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes supporting and holding resources accountable for their responsibilities within the program

  • Drive a continuous focus on developing software based solutions or using automation to replace repeatable, operational tasks

  • Anticipate and remove obstacles that slow down or prevent programs from delivering on program objectives

  • Commit to clarity to keep teams moving forward

  • Provide “go to” leadership, transparency and visibility to the entire Technology & Products organization. Seek to continuously grow by proactively seeking and adopting constructive feedback

  • Monitor and resolve end-to-end process for things like: repetitive pain points/sticking points, blockers

  • Build plans and mitigations to address pain points to ensure the alacrity of the cloud and/or program

Required Skills

  • 3+ years of experience in software security, preferably in a security assurance role at large enterprise, supporting large highly complex security products and programs

  • 3+ years of hands on security experience in working with cloud / online services

  • Deep technical knowledge in one or more of the following: security, security architecture, cloud architecture, product security, or infrastructure security

  • Track record of successfully building alliances with teams and individuals in a matrix environment

  • Experience in framing, establishing and implementing large-scale (enterprise-level) initiatives

  • Detail-oriented organizational skills, with a strong individual process to follow-up on the smallest items to ensure nothing falls through the cracks

  • Ability to be flexible with a positive attitude and learn quickly in a dynamic environment

  • Substantial emotional intelligence - can balance the needs of the company and read a situation to understand when to forcefully push something, or give it some space

  • Self starter and intrinsically motivated with a history of successful project execution

  • Strong influencing skills with an ability to motivate and drive others to succeed

  • Ability to understand business and technical requirements, capture and summarize key points, and communicate them at levels appropriate to your audience

  • Ability to successfully collaborate with multiple geographically distributed technical functions in the areas of infrastructure, technical operations, software engineering and security

  • Concise written and verbal communication skills with experience in influencing executives to drive decisions

  • Information Systems, Computer Science Bachelor's Degree OR equivalent experience

Desired Skills

  • Thorough understanding of enterprise software development and infrastructure processes and lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile or similar methodologies

  • Past experience driving and managing full lifecycle projects.

  • Past experience with enterprise marketplaces

  • CISM and/or CISSP certification

  • Agile/Lean certified

  • Experience with creating detailed reporting and dashboards

  • Seasoned professional in corporate communications, presentation, and risk awareness

  • Experience in driving key information security, compliance and other regulatory requirements internally and externally

  • Information Systems Or Computer Science Masters Degree OR equivalent industry experience

For Colorado-based roles: Minimum annual salary of $111,000. You may also be offered a bonus, restricted stock units, and benefits.


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