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Harvard University Business Systems Analyst in Cambridge, Massachusetts

53192BRAuto req ID:53192BRJob Code:I0857P IT Business Analysis Prfss III Location:USA - MA - Cambridge Business Title:Business Systems AnalystSub-Unit:------------ Salary Grade:057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:Bachelor's degree in Information Technology or similar field preferred; 5+ years of IT experience with 2 – 4 years in business analysis; Experience with Student Information Systems. PeopleSoft, SQL, PL/SQL or other data/reporting languages/software experience preferred. Experience using data for decision-making, reporting, and analysis;

Additional Information:During the current period of Covid-19 related restrictions, this position may start as a remote position, with transition to onsite in Cambridge when the office reopens.

We continue to monitor the evolving COVID-19 and lifting of restrictions. We appreciate your understanding and flexibility with our interview process. We will be conducting interviews virtually for selected candidates until further notice.

Department:FAS Registrars OfficePre-Employment Screening:Identity Job Function:Information Technology School/Unit:Faculty of Arts and Sciences EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:

Independently analyze, identify, develop and communicate technical solutions. Devise and/or modify procedures to solve complex technical problems.

Typical Core Duties:

  • Work at a high level within a team on most phases of service analysis and consider the business implications of technology applications to the current and future business environment

  • Collaborate with stakeholders to translate business needs into systems requirements and scoping

  • Contribute to the definition of systems requirements, conduct gap analysis, and identify feasible alternative solutions that meet defined business objectives

  • Perform user needs analysis, product evaluation, selection, customization, testing, implementation, and support

  • Participate in the development of plans and policies for a unit/school

  • Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Basic Qualifications:

  • Minimum of two years’ post-secondary education or relevant work experience

Job-Specific Responsibilities:The Faculty of Arts and Sciences Registrar’s Office (FAS RO) supports the students, faculty, staff, and alumni of Harvard College, the Graduate School of Arts and Sciences, and the John A. Paulson School of Engineering and Applied Sciences. The Business Systems Analyst reports to the Associate Registrar for Enrollment Services. This position will work closely with FAS & University constituents (students, faculty, staff, alumni, & leadership) to apply technological and other solutions to simplify procedures, and improve service to meet the needs of our constituents.

Responsibilities of the Business Systems Analyst include:

  • Use deep knowledge of Registrar business processes, technology, analytical and organizational skills, problem solving skills, and outreach with constituents to develop better tools, systems, and administrative processes.

  • Performs user needs analysis, identify gaps, evaluate new functionality within the SIS (Campus Solutions), through implementation and support;

  • Develop PeopleSoft Dashboards and Workcenters in order to provide users with self-service access to data, information, and analysis;

  • Provide data and reporting analysis for deans, directors, and others in FAS. Develop expertise with PeopleSoft data tools such as Data Warehouse, PL/SQL, OBIEE, and Query Manager. Become an expert in student, course, and enrollment data in order to support critical\\complex student progress and enrollment functions;

  • Lead various enrollment services such as requirement and degree auditing, commencement and honors certification, cross-registration, tuition and fees processing, and other Registrar functions as needed;

  • Project manage one or more new business process or technological initiatives. Liaise with stakeholders in HUIT, Registrar’s Office, and others in FAS and University to ensure successful adoption and implementation of new initiatives. Work with the technical team to make sure that requirements are well understood as part of the software development lifecycle;

  • Perform user acceptance testing for student information systems and other processes. Works independently to document, configure and test enhancements and fixes. Identifies and documents comprehensive test cases;

  • Assist with user training, documentation, and business process workflow design.