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Philips Cloud Professional Services Engineer in Cambridge, Massachusetts


I f you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

As a Professional Services Engineer you will be involved in developing challenging software modules within a complex and advanced environment.

Responsibilities include;

  • Onboarding customer-specific customizations, Integrations and business requirements for new and existing customers.

  • Ensure successful ongoing operations with knowledge transfer to customers.

  • Lead client meetings to extract and document requirements.

  • Utilize experience and knowledge of resolving complex problems.

  • Learn, implement and teach best practices for implementation and configuration of company products.

  • Develop software, tests and tools to ease integration in professional service field.

  • Produce and review product documentation and training materials to ensure content accuracy and supportability of company products.

  • Transfer customer specific knowledge and documentation to the support team post successful customer on boarding.

In this role, you have the opportunity to interact closely with our customers to customize and adopt our cloud base SAAS solutions and products. You will customize and implement challenging software modules within complex and advanced cloud environment. You will help our customers achieve their business objectives with the cloud.

You are a part of the Cloud Professional Services team, you’ll leverage your knowledge in collaboration with our sales and partner teams to propose and implement solutions for customers.

To succeed in this role, you should have the following skills and experience

  • At least 3 years of previous experience in a Software Development role

  • Bachelor’s degree in software engineering/computer science

  • Previous experience as a WEB Developer/Automation Engineer

  • Previous experience as an IT\IT for R&D\Service\Operations\WEB Developer\Automation Engineer

  • Experience in Java, Linux, Postman

  • Excellent verbal and written communication skills with English fluency

  • Experience in a regulated environment, Medical Devices and/or Healthcare highly preferred

  • Proven experience on C++/ C#/ .NET/ JAVA

  • Client interaction, development and integration experience

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran