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Philips Director of Business Continuity and Resilience Management in Cambridge, Massachusetts

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to

Lead the development and implementation of a comprehensive Business Continuity Management program for a global medical device manufacturer. The primary objectives of this position are to establish and maintain BCM across the enterprise aligned to best practices, industry standards and regulatory requirements, lead a team of Global Business Continuity officers dedicated to the development, maintenance and testing of BCM plans and procedures, and ensure the organization can continue the delivery of products and services to our customers at acceptable predefined levels following a disruptive event.

The Director of Business Continuity Management & Resilience will work closely with top management to align on the strategic objectives, key deliverables and develop an integrated Operational resilience framework in line with the organization's risk appetite and relevant standards (e.g., ISO 22301).

The ideal candidate will possess a deep understanding of the business continuity framework, regulatory compliance responsibilities, experience with technology to automate planning activities and have knowledge of effective strategies for continuous monitoring and program improvement. This individual will serve as a point of contract for Philips internal and external audits.

You are responsible for

  • Developing and leading a high performing Global Business Continuity and Resilience

  • Maintaining the Global Business Continuity Management (BCM) Policy and ensure alignment with related policies

  • Being a trusted advisor and contributing to raising operational risk and business continuity awareness through the organization

  • Maintaining relations with representatives from related disciplines (e.g. ERM, Information security, Group crisis management etc.) to ensure alignment

  • Providing regular BCM program status and continuity risk updates and insights to the key stakeholders

  • Providing support to all business units on all aspects of business continuity planning, including but not limited to business impact analysis, recovery plan development, compliance standards, definition of critical functions, plan testing, recovery strategies and options

  • Directing the maintenance and continuous improvement of the software and tools used to support business continuity activities

  • Ensuring the central Integrated Resilience platform (Fusion + Everbridge) is maintained so it can support 24/7/365 early warning management and operational risk identification, triage and communication as necessary

  • Contributing to overall supply chain strategy, top ISC risk identification and action plans for improved resilience

  • Following BCM developments in the market and determining relevance for Philips

You are part of

The Global Integrated Supply Chain organization, reporting to the VP, Integrated Supply Chain Strategy.

This organization support the entire Philips Enterprise in the deployment of BCM.

To succeed in this role, you’ll need a customer-first attitude and the following

  • Bachelor’s degree (Master’s degree is preferred)

  • 10+ years of relevant experience in business continuity planning, enterprise operational and IT risk management, crisis management, compliance or similar fields

  • People Management experience is required: 5+ years (direct / indirect)

  • Formal Business Continuity training & certification(s)

  • Certified Audit and /or Risk management experience in a large global enterprise

  • Regulatory Experience

  • Knowledge of BCM standards and recommendations from leading BCP bodies and ISO standards, especially ISO22301,31000,22313,27031)

  • Global business experience in manufacturing and supply chain

  • Strong organizational and project management skills

  • Ability to work independently on multiple projects concurrently

  • Proven ability to identify, analyze gaps and propose solutions

  • Strong interpersonal skills to cultivate productive relationships across a diverse group of stakeholders and align on a common goal

In return, we offer you

Sharpen your talents with new challenges in our dynamic organization. As a market-driven company, we’re used to listening to our customers & apply the same thinking to our employees. We offer a competitive salary, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

How we work at Philips

Our newly adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.​

Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:​

We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.

We embrace flexibility: Choosing where, when, and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams, and our customers on a case-by-case basis. ​

We want to be at our best: The way we work, and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best. ​

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa

Effective Tuesday, January 4, 2022, all U.S.-based employees are required to be fully vaccinated against COVID as a condition of employment at Philips*. Employees may request a reasonable accommodation.

*Montana employees are currently excluded from this requirement at this time.


It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran