Mount Auburn Hospital Epic Orders Analyst II in Cambridge, Massachusetts
Principal Duties and Responsibilities 1. Mentor junior colleagues in the development of application and project management knowledge 2. Be responsible for managing increasingly complex individual projects or work streams within the defined scope of the overall project 3. Configure, build, test, and support the Epic implementation at Mount Auburn Hospital and independent physician offices 4. Design processes with representatives from clinical or financial operations to ensure technology supports business processes 5. Independently manage your work to complete tasks based on clearly defined project milestones. 6. Identify and escalate any issues/problems/delays that may adversely impact the project. 7. Achieve in depth knowledge of respective Epic application and stay current with new application functionality and enhancements. 8. Coordinates all department preparations to support the adoption and implementation of software applications, systems reporting, and related software interfaces. 9. Acts as a liaison with all areas of the hospital using software application 10. Conducts regular meetings with hospital staff to determine future system enhancements. 11. Prepares and maintains documentation, including analysis, design, programming, standards, procedures, and user guides. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED Bachelor?s degree required. At least 1-2 years of information systems experience, preferably in healthcare with Epic Orders Certification, Orders Transmittal Certification, and experience with printer mapping. Certification in Epic Icon/Bugsy a plus Experience leading projects and assigning tasks to supporting team members and other technical staff preferred. Ability understand and explain complex technical concepts in terms understandable to end-users Ability to exercise discretion and independent judgment with respect to workflow design, issue escalation, and other projects that support business needs Strong written communication skills, including project documentation and technical writing Strong verbal communication skills while interacting with team members, end users and other departments throughout the organization Demonstrated analytical and problem solving skills Ability to be a team player; flexible, friendly, congenial and enthusiastic Proficiency in Microsoft Office Products including Word, Excel, and PowerPoint Ability to obtain Epic certification in required applications within 3 months of training and willingness to travel to Verona, Wisconsin for training on dates specified by Mount Auburn Personal transportation for local travel, possibly some occasional out-of-town travel in addition to the training commitment above, and a valid Massachusetts driver's license Participate in on-call coverage as assigned WORKING CONDITIONS Physical demands include ability to sit more than six hours per day. Ability to communicate via telephone, orally, and hear conversation more than 50% of the time. Upper extremity demands include ability to perform data entry with repetitive hand movement, and visual concentration at video display terminal, to review and enter data.