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Salesforce.com, Inc HR Program Manager, Digital Transformation in Cambridge, Massachusetts

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Employee Success Group

Job Details

Department Description:

Employee Success is made up of human resources (HR) professionals who come together to continue to build Salesforce with a goal of helping our employees do their best work. In Employee Success, we attract and develop the top talent critical to building out our organization that aligns with our what we value of Trust, Impact, Courage and Equality. Whether we are recruiting the next great candidate for our company, building out new programs, or refining our current operations, Employee Success is passionate about the design, development and delivery of a world-class employee experience, which allows Salesforce to deliver an elite customer experience in the market.

Our Search:

We are seeking a project management professional that also has experience and a huge affinity for HR programs, operations and processes. This roll will reside within the Human Resources Transformation Program Management Office & Change Management team and will offer project management support for our service delivery work stream within the global ES Transformation project. This company-strategic initiative includes components that span impacts to people, process and technology and is in service to improving our organizational capability, scalability while keeping the employee at the center of everything we do. This role will support the operationalization of our future state HR model and ensure all teams are able to implement with redesigned technology, processes and roles.

The project manager will partner with and support their business partners with project planning, ongoing management of operational activities, meeting and communication support, leader, and partner engagement and ensure our teams deliver on their desired objectives.

This position reports to the Global HR Transformation Program Management & Change Management Office Leader.

Responsibilities:

  • Provide project management expertise to the service delivery work stream by developing strong relationships with core project team, PMO and Change team and business partners. Support the delivery of project objectives by coordinating and prioritizing deliverables, supporting the execution of project tasks, identifying and handling dependencies across work stream, and tracking and measuring to successful completion

  • Build strong relationships within HR Transformation PMO & Change Team and Business Technology PMO team to ensure consistency and alignment of work stream management to the greater program timeline, evaluate risk and mitigation strategies, while helping to identify areas of opportunity and standard methodologies.

  • Build and implement strong operational practices to support the seamless management across multiple work stream(s). This includes meeting organization and management, engagement and communication with core and extended project teams, leading project deliverables (project plans, status reports, RAID logs, etc.), crafting and completing presentations for various audiences and needs.

  • Partner with consultant partners to develop a broader understanding of their approach and role in how they’re supporting Transformation work stream(s). Cultivate a strong relationship to enable the project team to reach their objectives and milestones.

  • Bring standard methodologies on HR operations management. Including how to prioritize and build comprehensive plans across various COE’s, support shared services organizations, partnership with change management teams.

  • Support project team in recurring project milestone meetings to ensure all objectives are met. Help coordinate efforts across multiple teams to ensure objectives are achieved with quality and speed.

  • Support the overall transformation program leads by managing overall project plan, managing content creation for various meetings with diverse audiences, manage our team document repository site, and internal communication to team members.

Required Key Skills:

  • Demonstrated ability to develop strong relationships across all levels of the organization and with diverse internal customer groups

  • Ability to support major initiatives across a diverse, geographically dispersed, multicultural environment

  • Plan and lead simple to highly complex projects including initiatives with multiple delivery partners and/or operations and technology scope

  • Collaborates with all partners to identify risks and issues that may not be clear at the task level but impact the overall project or broader scope

  • Excellent presentation, verbal and written communication skills; must be an engaging and persuasive communicator

  • Ability to partner with project team members, stakeholders, and business partners to achieve deliverables with desired result

  • Ability to adapt and lead in a high change environment

  • Consistent track record of being able to influence and collaborate with partners at different levels

  • Demonstrated understanding of HR processes and technology platforms

  • Outstanding customer service skills, including the desire to make others successful

  • Strong problem-solving skills with a drive for data integrity, process definition, and continuous learning

  • Results-driven, goal-oriented, and comfortable in a fast-paced environment with opposing priorities

Required Education & Experience:

  • 5+ years experience in Project/Program Management Role supporting HR

  • 5+ years of experience working in a function in HR

  • Experience supporting HR Operations and/or HR Technology related programs.

  • Experience supporting large, global companies with sophisticated employee base

About Salesforce

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" for 12 years in a row.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

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Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form (https://careers.mail.salesforce.com/accommodations-request-form) .

Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com (http://salesfore.com/) or Salesforce.org .

Salesforce welcomes all.

As a federal contractor, Salesforce is required to verify that all US-based employees are fully vaccinated against COVID-19. If you receive an offer and are unable to get vaccinated for religious or medical reasons, you may request a reasonable accommodation.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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