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Massachusetts Institute of Technology IT Generalist in Cambridge, Massachusetts

IT Generalist

  • Job Number:


  • Functional Area:

Information Technology

  • Department:

Haystack Observatory

  • School Area:

VP Research

  • Employment Type:


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  • Visa Sponsorship Available:


  • Schedule:


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Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

IT GENERALIST, Haystack Observatory, to provide support in a diverse environment whose mission is to carry out cutting-edge research in radio sciences. Will be responsible for diagnosing and resolving IT technical issues; providing technical support to staff and for workshops, conferences, and events; configuring and deploying new systems; assisting with developing and maintaining documentation; assisting with developing and maintaining software scripts and applications; and serving as a backup during absences and being available in the event of an emergency.

Job Requirements

REQUIRED: a high school diploma or its equivalent; at least three years’ experience providing desktop user support; knowledge of computer hardware/software/networking concepts; experience diagnosing systematic hardware issues; experience with Windows, OSX, and Linux environments; strong analytical skills; ability to effectively communicate with a wide range of users with varying levels of system knowledge; demonstrated ability to work independently, manage competing priorities, and work successfully in a dynamic and fast-paced environment. PREFERRED: an understanding of Python and scripting and experience with single-board computers and embedded systems. Job #18505

Haystack is located in Westford, MA. 1/30/20