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Massachusetts Institute of Technology IT Manager, DUSP (Department of Urban Studies and Planning) in Cambridge, Massachusetts

IT Manager, DUSP (Department of Urban Studies and Planning)

  • Job Number: 19652

  • Functional Area: Information Technology

  • Department: Urban Studies & Planning

  • School Area: Architecture & Planning

  • Employment Type: Full-Time

  • Employment Category: Exempt

  • Visa Sponsorship Available: No

  • Schedule:

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    Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

IT MANAGER, Urban Studies and Planning (DUSP)/School of Architecture and Planning Dean’s Office/Center for Real Estate (CRE), to manage computing and technology needs, including infrastructure, hardware, software, and help desk supervision. Will support, with the assistance of one FTE help desk level person, approximately thirty public cluster desktops, fifteen servers, ten research computers, ten networked printers, and six custom-designed websites for the facilitation of academic and administrative computing. Some aspects of the work will involve leveraging MIT IS&T Client Services. A full description is available at

Job Requirements

REQUIRED: B.A./B.Sc. in related field; five years’ experience in systems administration and/or help desk support; wxcellent communications and interpersonal skills; ability to motivate and keep supervisee(s), projects, and deliverables on track; ability to set priorities and work on multiple projects/duties simultaneously, delegate as appropriate, and take initiative as needed; ability to troubleshoot and problem-solve, often on a highly time-sensitive basis; ability to anticipate and respond to client needs; knowledge of Unix/Linux; knowledge of VMware vSphere; knowledge of VDI technology; knowledge of networking technology, VLAN, VPN, DNS, etc.; knowledge of AD, Shibboleth/Touchstone, Kerberos, AFS, and building services upon these; knowledge of macOS and Windows systems administration, including shell scripting (bash/zsh/PowerShell) to JAMF and MECM administration; experience with web servers and different web application frameworks (LAMP, Drupal, etc.) and ability to troubleshoot same and write/edit code to accommodate small, immediate needs; mechanical skills for diagnosing/repairing printer, plotters, and other devices; and experience with audio-visual systems and their interface with computers. PREFERRED: familiarity with VMware Horizon and other VMware products; CUPS and PaperCut printing system; Apache and NGINX; Drupal and WordPress; Oracle, MySQL, and FileMaker; and Bash, Perl, Python, and PowerShell. Job #19652-10Must be willing to work some evenings and early mornings to accommodate cyclical needs.5/25/21