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Massachusetts Institute of Technology Lead User Experience Designer in Cambridge, Massachusetts

Lead User Experience Designer

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  • Functional Area:

Educational Technology

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Office of Provost

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    Working at MIT offers opportunities, an environment, a culture – and benefits – that just aren’t found together anywhere else. If you’re curious, motivated, want to be part of a unique community, and help shape the future – then take a look at this opportunity.

LEAD USER EXPERIENCE (UX) DESIGNER, edX, to join a Cambridge-based nonprofit dedicated to increasing access to high-quality online education to everyone, everywhere. Will articulate design choices and ground them in usability heuristics, WCAG 2.0 accessibility guidelines, and user research; establish governance and drive adoption of UX best practices; find data, make research plans, make prototypes, run studies, analyze results, and take action; understand established interactive technologies and learn about new ones; drive large-scale efforts to enhance the overall experience; define and work within visual themes based on grids, typography, color, and design principles; document thinking using sketches, wireframes, prototypes, site maps/flows, personas, and design comps; and act as a leader, mentor, and subject matter expert to help elevate the quality of work of the overall UX team.

Job Requirements

REQUIRED: ten years’ professional experience in the software/design/digital world; five years’ recent experience in UX roles; expertise delivering UX for product development in an agile environment; excellent analytical, problem-solving, interpersonal and verbal and written communication skills; experience designing for and influencing the implementation of design systems and pattern libraries; and expertise in foundational UX methods such as research, prototyping, design thinking, information architecture, or UX-related discipline. Must be able proactively prioritize, manage, and identify opportunities for value-added work through formal/informal channels; build and foster collaborative relationships with people at all levels; create partnerships to craft customer-centric strategies that balance business and user needs in a practical, effective way; drive the business value of design; evangelize customer-centric design into the larger organization; deal with ambiguity; lead teams and direct work; and coach, mentor, and train junior teammates. Job 18690-Q3/19/20