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Sanofi Group Manager, RBD Patient Services Data and Systems in Cambridge, Massachusetts

Job Description:

The Manager of RBD Patient Services Data & Systems primary focus will be the data steward and data privacy champion of our PRM systems. The manager will be responsible for RBD PSS data integrity, collaborating with cross functional stakeholders daily, ensuring all data integrations are meeting compliance and security standards. The manager is responsible maintenance of the RBD PSS data to align with strategic business goals and data governance policies and guidelines.


  • Identify data quality issues such as duplicates, inconsistencies, and data gaps, and causes through profiling reviews and root cause analysis.

  • Acts as Data Privacy Champion for RBD Patient Services ensure SOPs and Processes follow Sanofi policy and data governance.

  • Assessing and planning for downstream impact of data with new system integrations.

  • Work with Data teams, business, and end users to develop data protocols and process guidelines.

  • Ensure adherence to data privacy policy, attending meetings, preparing reports

  • Confirm data layouts and data retention development is consistent with all integrations

  • Develop work instructions for quality data entry into CRM, collaborate with PSS Subject matter experts as needed to assist with training on Work Instructions

  • Submit new data elements change requests and certification requests to business owners and IT

  • Review and submit production issue requests to IT and work with IT team and users for quick resolution with end users.

  • Participate in daily scrum and Agile meetings as data matter expert to ensure development meets the business needs.

  • Strong communication skills, working as an independent contributor as well as collaborative in team environments

  • Structured approach to work with solid organizational skills.

  • Coordinate with data management and data warehouse teams to ensure insights are based on reliable, high-quality information

  • Drive holistic approach to platform evolution which addresses people, process, and technology.

Experience Required:

  • Working with data systems supporting patient services business and end users using Veeva, Salesforce /health cloud platforms

  • Analytical skills with proficiency in a broad range of data analysis SQL, and intelligence generation

  • Advanced experience with MS Office (Excel, PowerPoint, Word, Visio)

  • Must have analytical skills and working experience using analytics tools: Tableau, Power BI, SQL workbench

  • Bachelor’s degree (or higher) in Computer Science, Information Technology or another closely related field.

  • 3+ years of Commercial or Patient Analytics/Forecasting/Reporting

  • Cambridge MA based position, no relocation available

As a healthcare company and a vaccine manufacturer, Sanofi has an important responsibility to protect individual and public health. All US based roles require individuals to be fully vaccinated against COVID-19 as part of your job responsibilities.

According to the CDC, an individual is considered to be “fully vaccinated” fourteen (14) days after receiving (a) the second dose of the Moderna or Pfizer vaccine, or (b) the single dose of the J&J vaccine. Fully vaccinated, for new Sanofi employees, is to be fully vaccinated 14 DAYS PRIOR TO START DATE.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender, gender identity or expression; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.



At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.