Job Information
Harvard University Managing Director, IT Strategy for Faculty of Arts and Sciences (FAS) in Cambridge, Massachusetts
66707BRAuto req ID:66707BRJob Code:384062 IT Manager Department Office Location:USA - MA - Cambridge Business Title:Managing Director, IT Strategy for Faculty of Arts and Sciences (FAS)Sub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :062Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Basic Qualifications:
- BA/BS and at least 10 years of relevant strategic planning and engagement experience.
Additional Qualifications and Skills:
Strong knowledge of information technology concepts.
Ability to delegate, influence, and lead without Authority.
The ability to build and utilize relationships to achieve goals.
Experience in higher education, non-profits, or decentralized organizations.
The ability to manage multiple projects simultaneously, respond diplomatically to diverse constituencies, handle sensitive situations and information with discretion, and understand and solve complex problems.
Excellent verbal and written communication skills, including experience packaging materials for an executive audience.
Experience in developing comprehensive, well-supported plans and policies in a highly decentralized environment.
Develop and deliver strategies for the practical application of services that meet long and short-term goals.
Proven commitment to maintaining the highest ethical and professional standards; professional integrity above reproach.
Must have the ability to innovate, think strategically and conceptually, listen carefully, and influence and persuade others.
Additional Information:
Please provide a cover letter with your application.
Please note:
Harvard University requires pre-employment reference and background screening.
We are unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Accessibility:
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.
Department:UCIOPre-Employment Screening:Identity Job Function:Information Technology Position Description:The HUIT Managing Director of IT Strategy and Coordination, Faculty of Arts and Sciences (FAS) serves a critical role in leading the development and ongoing curation of information technology for the FAS and the active coordination across many services provided by Harvard University HUIT. This role is responsible for understanding the breadth of services available from HUIT, including the FAS adoption of those services, roadmaps for those services, and escalation paths when issues arise for members of the FAS community.
The focus of this position is to coordinate technology-related issues across the FAS and support the development of a long-term strategic vision for technology in the FAS. This position partners closely with leaders across FAS and HUIT to achieve these goals.
IT Service Alignment:
• Serve as the FAS representative on the Chief Information Officer (CIO) Council and a member of the HUIT SLT Understand and represent FAS goals with respect to information technology.
• Lead and strengthen coordination and alignment between FAS and HUIT on strategic IT planning and delivery.
• Work with leadership in FAS and HUIT to develop and strengthen relationships.
• During situations when there are significant IT system failures or other IT emergencies that require urgent attention and communication, serve as the primary HUIT Response Leader coordinating communication with relevant FAS leaders.
• Spearhead solution-focused IT service delivery.
• Provide strategic guidance to the FAS and HUIT partners, communicate priorities that enable the delivery of the FAS IT strategy.
• Understand FAS' technology needs and represent strategic goals to HUIT partners, creating a team to deliver solutions.
• In coordination with the FAS CIO and FAS CISO, serve as the primary point of contact for FAS leadership, faculty, and staff.
• Own the IT relationship between FAS and HUIT. Collaborate with HUIT leadership to deliver solutions that meet these expectations.
• Serve as an escalation point for concerns and emerging needs. Drive the development and delivery of solutions that improve IT service delivery.
• Assess and review services and their delivery, looking for opportunities for improvement in all areas of FAS. Evaluate the effectiveness of technical support services.
• Provide strategic guidance to develop and implement effective and scalable processes and procedures.
• Manage stakeholder expectations through clear and consistent communication in collaboration with the FAS communications team.
• Foster a high performance culture, continuous improvement, and collaborative teamwork among a diverse network of IT professionals across multiple service areas and specialties.
IT Strategy Development:
• Meet with the leaders of the FAS divisions and administrative units to discuss long-term planning and emerging issues.
• Collaborate with FAS leadership to align technology service delivery and strategies with goals.
• Represent HUIT in various internal FAS strategic planning and management meetings.
• Drive the development and delivery of the annual FAS submission for the multi-year technology plan (MYTP).
School/Unit:Harvard University Information Technology EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Job Summary:Harvard University Information Technology (HUIT) is the primary provider of IT services to Harvard University. HUIT provides services, including networking (wired and wireless), desktop computing, e-mail and collaboration platforms, and administrative and academic web applications used by faculty, staff, students, and researchers. The Faculty of Arts and Sciences (FAS) is one of the largest HUITs largest clients.
The Faculty of Arts and Sciences is the historic heart of Harvard University. It is the home of Harvard’s undergraduate program (Harvard College, founded in1636) as well as all of Harvard’s Ph.D. programs (the Harvard Kenneth C. Griffin Graduate School of Arts and Sciences, founded in 1872). The 40 academic departments and 30+ centers of the FAS support a community unparalleled in its academic excellence across the broadest range of liberal arts and sciences disciplines. Together, the FAS seeks to foster an environment of ambition, curiosity and shared commitment to knowledge and truth that elicits excellence from all members of our community and prepares the next generation of leaders through a transformative educational experience.
Commitment to Equity, Diversity, Inclusion, and Belonging:Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.Benefits:We invite you to visit Harvard's Total Rewards website (https://hr.harvard.edu/totalrewards) to learn more about our outstanding benefits package, which may include:
Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Work Format:Hybrid (partially on-site, partially remote) LinkedIn Recruiter Tag (for internal use only):#LI-AB1Work Format Details:This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.