Cambridge Mobile Telematics Principal Solutions Consultant in Cambridge, Massachusetts
Cambridge Mobile Telematics (CMT) is on a mission to make the world’s roads and drivers safer. Our first product launched in 2012 and pioneered mobile usage-based insurance. Since then, CMT has become the world’s leading telematics and analytics provider for insurers, rideshares, and fleets. Powered by artificial intelligence, machine learning and behavioral science, we incentivize safer driving, detect crashes in real time and improve the safety for millions of drivers every day around the world.
Cambridge Mobile Telematics is looking for an experienced, data-driven, and humble Principal Solutions Consultant who wants to make an impact at a growing startup, and help save lives on the road.
As a subject matter expert, you will be responsible for educating and guiding decisions made by internal teams, solution partners and customer technical teams
Meet with customers to understand their business vision and document business and technical requirements and a delivery plan for solutions leveraging Cambridge Mobile Telematics Products
Work with insurer teams and Customer Success Managers to help build and understand the insurer’s business case and return on investment
Educate customers regarding our platform capabilities, working with them to define integration goals and requirements, and internally coordinating the implementation of our platform to suit their requirements
Work with insurer’s internal teams across business process, IT, mobile, compliance, legal, data science and analytics to plan the best launch strategy
Negotiate technical solutions that support a balance between best serving our customers and also ideal for Cambridge Mobile Telematics
Find creative and unique solutions to solve complex problems
Write solution requirements documents and ensure clear communication and coordination of requirements to the business, design and development teams.
Develop, guide and design the solution for projects to be delivered by internal delivery teams or a solution partner team
Serve as the point contact person for internal and external teams for integration architecture
Analyze proposed solutions for integrations with insurer systems and third parties
Recommend solutions with an eye to future scalability, performance, maintenance and usage
Collaborate with the customer to identify appropriate success criteria to monitor performance, analyze results, and build a product roadmap for the customer’s solution
Cooperate with sales and solution partners by proposing solutions, demonstrating the technology, helping respond to RFPs and serving as as SME for subsequent questions
Provide Guidance and mentorship for other members of the Client Services team
Ability to Travel 25%-50%. No travel is currently required until restrictions are lifted
Be a trusted partner and thought leader to insurance carriers and partners.
Complete any additional tasks as they arise
Bachelors or Masters degree preferred
8+ years of relevant work experience and 5+ years of experience working in the the automotive insurance industry developing a strategy or technical solutions for underwriting product(s) and/or automobile claims
5+ years experience analyzing, developing and executing process improvements in the automobile claims industry
Working with customers - customer focused, and experience working with internal software teams in a scrum process and cadence
Ability to think about the entire solution to solve the current business objectives with an eye for scaling
Experience in leading technical meetings with internal and customer teams
Ability to scope and document requirements, stories and solution architectures
Ability to estimate, plan, and create milestones leading to the complete project
Strong written and verbal communication skills in English
Based in the United States
Fair & competitive salary based on experience
Comprehensive benefits (Equity, Medical, Dental, Vision, matching 401k)
Life Insurance (Basic & AD&D)
Unlimited Paid Time Off (Vacation, Sick & Public Holidays)
Short Term & Long Term Disability
Work From Home
Flexible Scheduling Options
Feel great working to solve a serious problem (distracted driving)
Have fun at our frequent team outings & volunteer at local organizations
Extensive wellness program including gym memberships, fitness reimbursement and a comprehensive employee assistant program.
CMT will do all that is possible to support our employees and create a positive work environment for all!
CMT is backed by the SoftBank Vision Fund to fuel its growth. We are an equal opportunity employer and strive to create an inclusive and diverse environment that enriches our employees’ lives in and outside of work. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability state. CMT is headquartered in Cambridge MA. To learn more, visit www.cmtelematics.com and follow us on Twitter @cmtelematics.