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Draper Principal System Administrator in Cambridge, Massachusetts

Draper is an independent, nonprofit research and development company headquartered in Cambridge, MA. The 1,800 employees of Draper tackle important national challenges with a promise of delivering successful and usable solutions. From military defense and space exploration to biomedical engineering, lives often depend on the solutions we provide. Our multidisciplinary teams of engineers and scientists work in a collaborative environment that inspires the cross-fertilization of ideas necessary for true innovation. For more information about Draper, visit www.draper.com.

Our work is very important to us, but so is our life outside of work. Draper supports many programs to improve work-life balance including workplace flexibility, employee clubs ranging from photography to yoga, health and finance workshops, off site social events and discounts to local museums and cultural activities. If this specific job opportunity and the chance to work at a nationally renowned R&D innovation company appeals to you, apply now www.draper.com/careers.

Equal Employment Opportunity

Draper is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Draper is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact hr@draper.com.

The Principal System Administrator is responsible for architectural and system administration for small to large sized dynamic research and development environments for a high priority, high visibility designated program office at Draper. It involves managing a team that supports the day-to-day activities of users, perform system maintenance and upkeep of Information Technology and the design, development, documentation and deployment of solutions.

The candidate will have responsibilities to support IT technology that will cover a wide array of competencies such as data administration, knowledge management, customer service, technical support, network services, system administration and systems security analysis. Additionally, the candidate will be responsible for mentoring team members and technically leading IT projects related to implementing new technology solutions to address business challenges. The candidate will work closely with dedicated program area ISSM and Program Security Manager to support the Operations Deputy.

Essential Functions:

  • Proactively manage a small team of dedicated system administrators, provide feedback and direction on day-to-day activities, and status to Operations Deputy and Program Office. Ensure that the program office needs are met while also aligning with corporate policies and direction.

  • Opportunity to travel and interface with program office customers and suppliers as part of the Operations Team.

  • Monitor performance metrics and log data for continuous improvement and tuning.

  • Assist and mentor other team members.

  • Contributing member of the Computer Incident Response Team as needed.

  • Develop project plans, architecture diagrams, requirements documentation, test plans, change requests, and communication to users.

  • Day-today activities include:

  • Develops and conducts tests of systems to evaluate compliance with specifications and requirements by applying principles and methods for cost-effective planning, evaluating, verifying, and validating of technical, functional, and performance characteristics (including interoperability) of systems or elements of systems incorporating IT.

  • Installs, configures, tests, operates, maintains, and manages networks and their firewalls, including hardware (switches, routers, cables, proxy servers, and protective distributor systems) and software that permit the sharing and transmission of all spectrum transmissions of information to support the security of information and information systems.

  • Installs, configures, troubleshoots, and maintains server configurations (hardware and software) to ensure their confidentiality, integrity, and availability. Also manages accounts, firewalls, and patches. Responsible for access control/ passwords/ account creation and administration.

  • Works closely with ISSM group to ensure system accreditation process is followed including maintenance of standard operating procedures, network drawings and configuration documentation.

  • Conducts the integration/testing, operations, and maintenance of systems security.

  • Addresses problems, installs, configures, troubleshoots, and provides maintenance and training in response to customer requirements or inquiries (e.g., tiered-level customer support).

  • Develops and administers databases and/or data management systems that allow for the storage, query, and utilization of data.

  • Day to day maintenance of IT infrastructure systems (e.g. servers, workstations, switches, routers, firewalls, intrusion prevention systems, encryption devices)

  • Duties include but are not limited to system troubleshooting, vendor coordination, software patching, system deployment, license management, hardware and software management, and lifecycle management.

  • Ensure all devices are under configuration management, receive updates, and maintain operational readiness.

ID: 2021-5135

External Company Name: The Charles Stark Draper Laboratory Inc

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