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Forrester Product Delivery Manager in Cambridge, Massachusetts

At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.

About This Role:

The Product Delivery Manager collaborates with the business and works cross-functionally to lead the development of digital products, features, and capabilities within their domain. This individual is expected to clearly understand and communicate client problems and needs, business objectives, and desired product development outcomes across functions and teams.

Job Description:

  • Coordinate with business product management to understand customer and business needs for a variety of digital products and features. Transform these into requirements within the agile development methodology (e.g., epics and user stories).

  • Collaborate on and execute against the product roadmap for your development area.

  • Partner closely and collaboratively with business product management, design, digital experience, engineering, and other stakeholders to deliver product and business success.

  • Act as a scrum master leading development through agile rituals; prioritize and manage requirements and backlog.

  • Oversee a full-stack development team to produce stable and scalable products that meet all committed requirements.

  • Work with quality assurance to plan and implement testing to completely verify and validate all product capabilities as ready for release.

  • Analyze customer feedback, usage metrics, and other KPIs to identify and improve key customer pain points.

Job Requirements :

  • A bachelor’s degree or equivalent practical experience.

  • Five years’ product management experience with software products.

  • Experience in driving elements of the product development lifecycle such as product roadmap, requirements, etc.

  • Experience in managing day-to-day technical and design direction.

  • The ability to influence multiple stakeholders not under your direct management.

We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.

Let’s be bold, together.

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Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.

At Forrester, we’re bold. We make big moves, transform businesses, and define the future. We’re the people who challenge, who innovate, who dare to discover. We’re a community of smart people and vibrant voices coming together to do what’s right by our clients and each other. Our success is driven by curiosity, courage, and customer obsession. Here you can be bold at work. Join us and build an extraordinary future.

With you, we’re not just bold. We’re bold, together.