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DigitaliBiz Program Analyst in Cambridge, Massachusetts

Company Overview

DIGITALiBiz, Inc. (iBiz) is an Information Technology (IT) and business consulting small business providing next-generation solutions to federal government customers. Our mission is to maximize the use of IT systems, business process engineering, research, analysis, and customer-focused best practices to implement vision and innovation that works. Our experience developing effective, scalable, and usable IT and program management solutions help solve our customers' real-world business problems. Founded in 2002, iBiz is headquartered in Rockville, MD, and has been recognized as a Washington Post 2015 and 2016 Top Workplace and 2018 and 2019 Best Places to Work awardee by the Washington Business Journal. If you enjoy the challenge of a fast-paced environment with friendly people who are truly driven to achieve superior results, iBiz is for you!


The Program Analyst will support the Volpe Center on numerous projects and initiatives for the advancement of safety for the Federal Motor Carrier Safety Administration (FMCSA). More specifically, the Program Analyst will work as part of a cross-functional team to support the FMCSA’s various programs in support of promoting its safety mission on our nation's highways and roadways. The Program Analyst will perform business, data, and systems analysis and effectively communicate findings and requirements to the program team and federal leadership. As part of the contract team, the Program Analyst may also provide systems help desk support, and provide continuous improvmeent feedback to program leadership.

Additional duties may include, but are not limited to:

  • Analysis and evaluation of business requirements

  • Documentation of project and program progress and findings

  • Access reports using FMCSA systems

  • Attend and document team meeting discussions and outcomes

  • Communicate with project team, Volpe leadership, and FMCSA personnel

  • Provide technical program support to project team, FMCSA leadership, and industry

Required Skills, Education, Certifications and Experience

  • BA degree in one of the functional specialties (Economics, Psychology, Operations Research, Mathematics, Statistics, Computer Science).


  • No degree + 4 relevant years of experience in one or more functional specilties


  • Transportation experience

  • Strong written and verbal communication skills

  • Proficient in the use of MS Office product(s)

  • Detail-oriented with strong quality assurance skills

  • Strong customer service skills and experience

  • Team-oriented contributor

Physical requirements for this position

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is required to work remaining in a stationary position, often standing or sitting for prolonged periods; Repeating motions that may include the wrists, hands and/or fingers.

DIGITALiBIZ, Inc. is an Equal Opportunity Employer

All applicants will receive consideration for employment without regards to race, color, age, sex, creed, national origin or ancestry, religious persuasion, martial status, political belief, disability, genetic information, pregnancy, status as a veteran or any other consideration made unlawful by federal, state or local laws. (Collectively an "Protected Basis")

Reasonable Accommodations

If you are in need of Reasonable Accommodations, please Contact Diane Reed at (240) 252-2955 She will be able to address this need.

Job LocationsUS-MA-Cambridge

Job ID2021-2737

Job CategoryAnalyst