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Microsoft Corporation Program Manager 2 in Cambridge, Massachusetts

As part of Microsoft’s Cloud + AI Group, we are responsible for building, managing, and securing the platform, products, processes, and services that powers Microsoft. We build, maintain, and implement a cloud-first approach to our technology and experiences, from custom-built business solutions developing our campus of the future and our productivity and collaboration experiences like Teams and SharePoint, to horizontal 3rd party solutions like SAP and Adobe. As a steward of Microsoft and our customer’s data, a core function of Microsoft Digital is ensuring the security of every aspect of the business. Microsoft Digital is responsible for company-wide information security and compliance, with a strategic focus on information protection, assessment, awareness, governance, and enterprise business continuity. Microsoft Digital’s charter is also to influence and work alongside engineers across the company and with strategic partners to build and grow their cloud products and services. As customer zero, we deploy these services inside Microsoft and then share best practices with enterprise customers at scale across the globe.”

Microsoft Digital builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

We have exciting opportunities for you to innovate, influence, transform, inspire and grow within our organization and we encourage you to apply to learn more!

Job Description:

Do you demonstrate a deep obsession for Developer’s and customers’ experiences, and use of data to drive prioritization and decision making? Do you have a passion for working with engineers to design and deliver solutions that move the needle and drive business impact? If so, the Platform Engineering team in Microsoft Digital has an opportunity for you.

We build the engineering tools and systems for the Devices Supply Chain (e.g. Surface, XBOX, HoloLens), Microsoft digital and physical retail stores, as well as partnering with the Azure team to support the Cloud Supply Chain (e.g. Azure Servers and Racks into datacenters). Supply Chain is key to winning in the Devices and Cloud business because it helps us with faster time to market, increasing profitability and improving our customer experience.We build our engineering tools and platform for HW engineers, Planners, Sourcing Managers, Factory Operations, Logistics and Warehouse Operations, Customer Support, Datacenter Ops, Microsoft Retail Stores - all of these are involved in the whole lifecycle from designing a product to ensuring we can build them at scale and deliver them to our customers. We partner with suppliers, manufacturers, logistics providers and retailers to make and sell Microsoft products and services.

Responsibilities

Responsibilities

Developer Experience (DevX) team in Platform Engineering is responsible for building the shared platforms and tools that allows us to efficiently build secure, reliable and supportable solutions that power our Supply Chain. As a Program Manager on the Developer Experience team, you will:

  • Drive efficient onboarding of Microsoft Supply Chain partners/suppliers globally using our platforms supporting the Device launch and helping scale the devices business

  • Drive delivery and adoption of business capabilities/ technical solutions for Microsoft Supply Chain partners to improve partner efficiency while offering a rich partner experience.

  • Own the end to end Product launch for new Devices by streamlining various business processes and identifying opportunities for automation and efficiencies

  • Partner effectively with Engineering teams as well as Business stakeholders to support the dynamic world of Devices business

  • Communicate, coordinate, and align automation strategy with the engineering team members, make recommendations to improve reliability, performance, methodologies, and processes.

  • Work in a dynamic environment, managing multiple priorities, commitment and programs

  • Strive for excellence in every aspect of your job including culture, communication, quality of products, engineering practices, tools etc.

Qualifications

Basic Qualifications

  • 5+ years of experience as a Technical Program Manager

Preferred, not required:

  • Experience in developer platforms

  • Established success in areas of impact for influence, cross-group collaboration, and focus on positive outcomes

  • Proven sense of high accountability and self-drive to take on and see through big challenges

  • Must be a self-starter, organized and detail oriented

  • Ability to partner with others to creatively solve challenging business/technology problems; proven success in working in matrixed organizations with a high degree of demonstrated executive maturity and impact for influence

  • Flexible communication skills that can provide clarity to audiences that include customers, peers and executive leadership

  • BS in computer science or related field, or equivalent professional experience

This role is open to remote consideration with ability to work during Pacific Time Zone Business Hours.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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