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Harvard University Project Manager-IT Infrastruct in Cambridge, Massachusetts

59384BRAuto req ID:59384BRJob Code:I0057P IT Project Manager III Location:USA - MA - Boston Business Title:Project Manager-IT InfrastructureSub-Unit:------------ Salary Grade (https://hr.harvard.edu/salary-ranges#ranges) :057Time Status:Full-time Union:00 - Non Union, Exempt or Temporary Additional Qualifications and Skills:

  • Bachelor’s degree preferred.

  • Experience with technical project management discipline and practices.

  • Experience with leading complex, mission critical, technical projects.

  • Excellent time management, organization, and planning skills.

  • Strong business/systems analysis skills, proven meeting facilitation and documentation skills.

  • Excellent oral and written communication skills, with the ability to share information effectively and confidently to internal and external audiences of varying levels of technical knowledge.

  • Manage multiple assigned tasks and projects with minimal supervision.

  • Excellent interpersonal skills, including the ability to build and cultivate strong relationships and work effectively with diverse groups, including education and non-education personnel, internal and external to Harvard Medical School.

  • Demonstrated “can do” work ethic coupled with effective time management and ability to overcome ambiguously or under-defined problems, simplify and clarify objectives, and lead team to successful outcomes.

  • High level of energy, determination, and perseverance, to act as an agent of change in a demanding organization.

  • Familiarity with IT infrastructure principles and technology, and/or experience with projects or operations associated with storage and high-performance computing solutions, server management (cloud and on-prem), Data Center management (inventory assessments, data backup, restoration, and redundancy).

  • Experience working in a life sciences, research, or higher education environment.

  • PMI certification.

  • Agile, Lean and/or Facilitation certification.

  • ITIL Foundations certification.

Additional Information:This position is based in Boston and some in-person on-campus work will be required, and flexible/remote work is an option. Any remote work must be performed in a state in which Harvard is registered to do business (CA*, CT, MA, MD, ME, NH, NY, RI, and VT). Individual flexible and remote work options for this role will be discussed during the interview process. *Note: Harvard employees working in California must be exempt.

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements (https://www.harvard.edu/coronavirus/covid-19-vaccine-information/) . Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Please note that we are currently conducting a majority of interviews and onboarding remotely and virtually. We appreciate your understanding.

Harvard University offers an outstanding benefits package including:

  • Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.

  • Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.

  • Retirement: University-funded retirement plan with full vesting after 3 years of service.

  • Tuition Assistance Program: Competitive tuition assistance program, incredibly affordable classes directly at the Harvard Extension School, and discounted options through participating Harvard grad schools.

  • Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.

  • Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.

  • Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.

The Harvard Medical School is not able to provide visa sponsorship for this position.Department:IT-Project Management OfficePre-Employment Screening:Identity Job Function:Information Technology School/Unit:Harvard Medical School EEO Statement:We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.Basic Qualifications:

  • Minimum of two years’ post-secondary education or relevant work experience

Certificates and Licenses:

  • Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred

  • PMP or other relevant certification and experience preferred, e.g., Scrum Master

Working Conditions:

  • Work is performed in an office setting

Position Description:

As a member of the Project Management Office within the Harvard Medical School IT department. The Project Manager will establish and implement the project management discipline to guide and plan for project success from project inception through project completion. The project manager will be assigned to one or more highly complex technology projects or programs that span multiple functional areas and technology units within HMS and the IT Department such as Data Center Migration, and Storage capacity restructuring.

The project manager will lead the stakeholder communications program; coordinating directly with functional process and data owners to understand and incorporate multiple functions and user perspectives into the project and plan for successful user acceptance testing and rollout to meet end user needs and school objectives.

The project manager will seek out and coordinate with other IT leaders and project managers, technologists, and support staff to ensure projects are planned for successful transition to production support, and to improve the maturity of the IT Project Manage. The project manager’s primary assignment is to support the project management needs of the IT Infrastructure group which includes Server Hosting and Cloud Services, Networking and Storage. This individual will be assisting business, infrastructure and technical teams with planning and implementation of solutions that address immediate and future storage needs, particularly associated with the requirements of the Research Mission areas. Additional projects in the scope of infrastructure could also be related to technology enhancements associated with sustaining Information Security compliance.

This position will be supporting all infrastructure projects from initiation and scope, through requirements gathering, planning, implementation, and close out, focusing on process, documentation, and communication.

Harvard University and Harvard Medical School are developing Hybrid workplace models, which will support remote work while also providing opportunity for in-person, on-campus facilitation of meetings with business and technical teams as required. This position will be eligible for a Hybrid work model.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Manage projects from project inceptions to successful completion, leading the orderly progression of projects from the proposal stage through project completion by interacting with administrators, IT staff, faculty, hospital staff and the Societies.

  • Coordinate with stake holders and technologists to define agreed upon project scope, outcomes, requirements, schedule and resources; develop actionable project plans and project artifacts; identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery.

  • Lead Change, acting as change agent use skills and expertise to inspire a shared purpose of intent, drive project awareness, communications, and training, while ensuring effective transition into operations.

  • Manage resources, scope, prioritization, work-plans and the investigation of future enhancements.

  • Develop and implement project communications framework to ensure well informed stakeholders, end-users and technical staff.

  • Facilitate and drive work sessions; leveraging flexible toolkit of techniques, with the ability to adapt approach to the needs of the project.

  • Coordinate with key stakeholders across the HMS community and affiliate hospitals to ensure the smooth execution of any projects.

  • Organizing and leading meetings, focus groups, and presentations.

  • Liaising with stakeholders and vendors to lead discovery of both technical and non-technical solutions to meet requirements.

  • Overseeing development, testing, and user acceptance.

  • Provide guidance to IT PM community, as an active contributor of standards, processes, and toolsets that broaden and mature the project management discipline across HMS IT.

  • Other duties as assigned.

Commitment to Equity, Diversity, Inclusion, and Belonging:We are committed to cultivating an inclusive workplace culture of faculty, staff, and students with diverse backgrounds, styles, abilities, and motivations. We appreciate and leverage the capabilities, insights, and ideas of all individuals. Harvard Medical School Mission and Community Values (https://hms.harvard.edu/about-hms/campus-culture/mission-statement-community-values)

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