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Philips Project Manager - Service Transformation: Cybersecurity in Cambridge, Massachusetts


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request.

You may contact 888-367-7223, option 5, for assistance.

In this role, you have the opportunity to

Become part of the team delivering a large scope of transformational programs with global impact, across all Philips process domains (Idea to Market, Market to Order and Order to Cash).

The scope of this role will be leading a cross functional team for the Cybersecurity component of our Professional Services and Solutions delivery portfolio.

You are responsible for (but not limited to)

  • Creating and managing a new team which will design, build and test End2End capabilities to deliver professional services protecting customers' systems, assets, data, and capabilities from cybersecurity threats

  • Working closely with our markets, businesses, supporting functions and our Services team to develop and deploy new processes

  • Managing complex dependencies across a range of dependent and related projects within our Service Transformation Portfolio and in the wider Philips organization

  • Translating leadership direction into a program charter and subsequently into project charters and comprehensive plans

  • Leading the program team to deliver on project and program objectives

  • Working with suppliers, related teams and supporting functions to resource projects for success

  • Following set standard project methodologies to ensure delivery of a complete package considering all Philips Excellence elements (processes/systems, people, capabilities/learning, performance, and structure)

You are part of

The Services and Solutions Transformation Office, a team bringing together all service/solution related projects under a coordinated portfolio.

You will join a team of PMO Managers, Project Managers and Program Managers each responsible for the delivery of defined scope within the portfolio. Key elements of the portfolio include software operations, customer self-service, catalog management, configure/price/quote, workforce management, service mobility, case/work-order management, and knowledge management. Scope includes resources in multiple functions including Quality & Regulatory, Corporate Sustainability, R&D, Marketing, Business Process, IT, Philips University and Compliance.

You will be joining a highly motivated, experienced and dedicated global team; frequently working with different countries, cultures and time zones.

To succeed in this role, you should have the following skills and experience

  • Master’s Degree

  • Minimum of 5 years’ experience in program/project management and/or customer service management

  • PMP Certification (highly preferred)

  • Experience and understanding of service delivery processes and IT / cybersecurity domains

  • Experience in building new program/project teams, creating shared goals and delivering project objectives through a structured plan

  • Ability to deliver results while managing the complexity and ambiguity which comes with a large organization

  • Ability to set goals and leverage strong communication skills to motivate a multi-disciplinary global team through a remote working model

  • Evidence of strong intrinsic motivation to deliver results working with remote teams

  • Fluency in written/spoken English

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum. Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog. Once there, you can also learn about our recruitment process, or find answers to some of the frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.