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Microsoft Corporation Security & Compliance Technical Specialist in Cambridge, Massachusetts

Are you insatiably curious and do you lean into uncertainty, take risks, and learn quickly from your mistakes? Do you share and build on other’s ideas, because we are better together? Do you stand in awe of what humans dare to achieve, and are you motivated every day to empower others to achieve more (https://careers.microsoft.com/mission-culture) through technology and innovation? Are you ready to join the team that is at the leading edge of innovation at Microsoft?

With over 3,500 global security experts, $1 billion invested annually in research and development, and the latest in AI and automation, our security is already working to help protect customers around the world and Microsoft is hiring for the Security & Compliance Technical Specialists (TS) role.

The Security & Compliance Technical Specialists main goal is to win the technical decision of customers to purchase and use our cybersecurity and compliance technology. You will work in a team, enabling customers through digital transformation by leveraging the Zero Trust Maturity Model (https://aka.ms/zerotrust) and Cybersecurity Reference Architecture (https://aka.ms/mcra) . TSs are expected to be able to both own and win the customers technical decisions, as well as find new opportunities through their contacts and work they are on for salespeople to further pursue. As a TS, you work within a virtual team of technical, partner and consulting resources to help educate your customers at a technical level, demonstrate and prove our solutions, and win the technical decision allowing the team to achieve/exceed quarterly Microsoft 365 and Azure sales/usage targets in your accounts. Being part of this team will allow you to maintain and develop your deep technical expertise across Microsoft and non-Microsoft cloud-based security and compliance technologies.

Responsibilities

Primary accountabilities for this role include:

You will be the lead technical subject matter expert for cybersecurity and/or compliance within your account teams.

  • You will deliver proof of Microsoft’s technology solutions to customers and secure their agreement our solutions meet the success criteria for their security, compliance, and identity architecture.

You will help customers make technical decisions to build tomorrow’s business and IT solutions based on Microsoft technology.

  • You will lead technical presentations, demonstrations, workshops, architecture design sessions, proof of concepts, and pilots to explain, demonstrate, and prove to our largest customers the capabilities of Microsoft's products and services, and how we can make their businesses more successful.

  • You will lead to clear technical, competitive and security blockers to accelerate Security, Compliance and Identity sales and customer usage.

  • You will own winning the technical decision at customers for sales opportunities and usage scenarios, through tailoring your message, bringing ideas to customers, engaging with them to show our technology differentiation, and guiding them in decision making.

  • You will work with partners and others at Microsoft, as well as use our core tools, to extend your reach and the reach of your team, focusing on satisfying important customer needs.

You will be a vital connection and orchestration point for a variety of technical resources, by:

  • Orchestrating complex solutions with internal and external partners for multiple Microsoft products and services.

  • Helping identify and diagnose technical, architectural, and competitive blockers and respective solutions for sales opportunities and usage decision blockers and helping ensure that these solutions are implemented.

  • Sharing practical knowledge with partners to drive the sale, deployment, and adoption of Microsoft solutions.

  • Shaping current and future products, marketing strategies, and customer centricity ideas through your feedback to sales, marketing, and engineering.

You will stay sharp, share your knowledge, and learn practices from others.

  • We encourage all our employees to continuously maintain and enhance their technical, sales, professional skills, and competitive readiness.

  • Your knowledge will be enhanced and shared by participating in internal Microsoft technical communities and in the broader industry through events, blogs, whitepapers, training, and articles for your domain.

  • You will be recognized for sharing, learning, and driving individual work that all result in business impact for customers, partners and within Microsoft. Microsoft encourages thought leadership and leadership from every employee.

Qualifications

Required Qualifications

  • 5+ years of related experience in technical presales and/or technical consulting roles required .

  • Security & Compliance practitioner . Experience and ability to explain key solutions and architectures for confidentiality, integrity and availability across multiple cybersecurity and compliance topics including endpoint detection and response, anti-malware, persistent threats, email security, user behavior and analytics, threat intelligence, threat hunting and forensics, information protection, application management, security management and/or auditing and governance

As a downstream member of Japan

  • Familiarity with Japanese business culture is preferred .

  • Communicate closely with other global peers as a member of global sales team.

  • Cover subsidiaries of Japanese accounts across U.S.

  • Travel to Japan for attending the global connection meeting and visiting customer's HQ post COVID-19.

Additional Qualifications

  • Identity practitioner . Experienced professional conversant in cloud-based identity and access management solutions as well as hybrid architectures and integration of cloud-based apps (SaaS) required .

  • Insatiable Learner . Desire to know more than the standard and stretch to know more than Microsoft products required .

  • Practitioner mindset. Committed to knowing not just what solutions can do but practices the skills required to properly implement solutions required .

  • Cloud Trust . Demonstrated knowledge of identity, authentication, security, privacy, and compliance, including cloud and hybrid solutions required .

  • Technical Customer experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management; broad experience with Microsoft 365 Security, Azure Security and Enterprise Mobility + Security, and Windows 10 preferred.

  • Technical depth. Practical enterprise customer experience with configuration and implementation of Microsoft or other security & compliance solutionsas well as competitive product knowledge (ex. Okta, Symantec, Boldon James, Proofpoint, Crowdstrike, Arcsight, Splunk) required

  • Planning for success . Drive deployment and adoption planning, using Microsoft FastTrack and partners

  • Able to work cohesively with customers, members of the Microsoft (or similar) sales, services, and marketing organizations and Microsoft (or similar) partners required .

  • Excellent Communicator . Outstanding written & verbal communication, collaboration, organizational, presentation, and deep technical product demo skills required.

  • Executive Validated experience engaging with senior level executives preferred .

  • Consultative Technical Selling and Challenger mindset. Validated experience in consultative technical selling approach, including bringing innovative ideas to customers problems and being customer focused

  • Highly driven passionate person who consistently exceeds goals and expectations required.

  • Growth Mindset. Experience and passion for learning (technical and professional skills); implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit

Education and Certifications

  • Certification in any of the following preferred: CEH, OSCP, CCSP, GSEC, CCIA, GSED, ECSA or GISP

  • Bachelor's degree in Computer Science, Information Technology, or related field preferred .

  • Certification in Microsoft 365 Security Administration or Azure Security Engineer preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form (https://careers.microsoft.com/us/en/accommodationrequest) .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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