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Capital One Senior Manager, Agile Program Lead in Cambridge, Massachusetts

314 Main Street (21020), United States of America, Cambridge, Massachusetts

Senior Manager, Agile Program Lead

As an Agile Program Lead, you'll develop a culture of agility, continuous improvement, and experimentation that leads to predictability and quality delivery throughout the program. The Agile Program Lead will optimize productivity by removing impediments and dependencies that may obstruct the pursuit of the program’s goals and by preserving flexibility and the ability to rapidly respond to change.

General Responsibilities:

Cross Team Delivery

  • Mastery of complex facilitation and dependency management techniques (cross team, cross department)

  • Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity

  • Understands domain architecture and targets to identify upstream/downstream dependencies and to support the program in risk management

  • Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments

  • Help establish governance structure where decision-making is weighted toward empowered teams

  • Ensure that teams/program are well managed in delivery controls/compliance to minimize operational/reputational risk

  • Partners with technical leaders and others to support program/organization’s automation (testing, pipelines, deployments)/DevOps journey


  • Teach, mentor, and coach teams, Scrum Masters, ARTs and Product on emerging Agile and Lean methods

  • Utilizes feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity and partners with others to coach the program to continuously improve

  • Coaches the program to improve collaboration, self-organization and Innovation

  • Agile & Technical Learning: Actively seeks and leads a variety of learning opportunities such as Communities of Practice, conferences, classroom training and independent study to further develop self and community

Core Responsibilities:

  • People Leader for 4-5 Agile Delivery Leads or Scrum Masters

  • Partnering with peers and leaders across Product management, Tech, and Design to gain further momentum on our overall Product Transformation

  • Partnering with Product Ops and other APLs to further develop scaling model/practices within/across Value Stream(s), Business Stakeholders and Customers

Basic Qualifications:

  • At least 7 years of experience in Software delivery or infrastructure delivery

  • At least 7 Years of Agile experience utilizing Scrum, Kanban or SAFe methodologies

  • At least 7 years of people management experience

Preferred Qualifications:

  • Bachelors or Master’s Degree

  • 8+ years of agile delivery experience utilizing Scrum, Kanban or SAFe frameworks

  • Agile certifications to include: CSM, CSP, PMI’s ACP, SAFe, PMP or Lean Six Sigma

  • 8+ year of experience using Jira or Confluence

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.