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Microsoft Corporation Senior Program Manager in Cambridge, Massachusetts

As part of Microsoft’s Cloud + AI Group, we are responsible for building, managing, and securing the platform, products, processes, and services that powers Microsoft. We build, maintain, and implement a cloud-first approach to our technology and experiences, from custom-built business solutions developing our campus of the future and our productivity and collaboration experiences like Teams and SharePoint, to horizontal 3rd party solutions like SAP and Adobe. As a steward of Microsoft and our customer’s data, a core function of Microsoft Digital is ensuring the security of every aspect of the business. Microsoft Digital is responsible for company-wide information security and compliance, with a strategic focus on information protection, assessment, awareness, governance, and enterprise business continuity. Microsoft Digital’s charter is also to influence and work alongside engineers across the company and with strategic partners to build and grow their cloud products and services. As customer zero, we deploy these services inside Microsoft and then share best practices with enterprise customers at scale across the globe.

Microsoft Digital builds and manages the critical products and services that Microsoft runs on. We boldly pursue big ideas that power transformational advances at Microsoft and for our customers, while helping Microsoft teams work smarter, faster, and more securely every day. Microsoft Digital employees have deep technical and business expertise, customer insights, and a clear point of view that comes from first-hand, large-scale experience with Microsoft and industry solutions. We are engineers, technology leaders and experts, digital transformation change agents, and customer advocates.

We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within our organization and we encourage you to apply to learn more!

Job Description:

Come work for Platform Engineering within Microsoft Digital. Our team is accountable for Microsoft’s internal SAP ERP suite of solutions running on Microsoft Azure. Platform Engineering is seeking a Senior Program Manager to join the SAP Professional Services Team to deliver business capabilities on SAP for Microsoft Consulting Services and Microsoft Support Services.

The Senior Program Manager within Platform Engineering delivering SAP solutions will act as an SAP Product Owner for Commercial Project Management, Project Systems, and Project Financial capabilities within overall Order-To-Cash business processes on SAP.

The SAP Product Owner will:

  • Develop collaborative relationships with key business stakeholders.

  • Demonstrate customer obsession through regular customer interactions.

  • Become a subject matter expert in the business processes to identify opportunities to automate processes on SAP and accelerate business objectives through SAP solutions.

  • Drive results and consistently meet deliverables with aggressive timelines.

  • Learn and adopt relevant new technologies, tools, methods, and processes.

  • Make data-driven decisions through capturing business impact and deliver the right outcomes to business.


The SAP Product Owner is accountable for capturing customer pain points, gathering business requirements, prioritizing requirements, and ensuring that solutions are delivered as per requirements. The Product Owner will ensure solutions are aligned to business and technical roadmaps.

The SAP Product Owner will:

  • Partner with business stakeholder to define objectives and key results.

  • Create a vision, value proposition, and product roadmap for capabilities and enhancements to achieve business objectives.

  • Regularly groom business requirements, manage a product backlog, and break requirements down into features with defined acceptance criteria.

  • Drive the delivery of new capabilities across multiple engineering teams.

  • Conduct product demonstrations during sprints for early feedback.

  • Partner with software engineers and users to create business acceptance test cases.


Basic Qualifications:

  • 10+ Years of experience as an SAP Product Owner, SAP Functional Analyst, or SAP Solution architect

  • 3+ Years of experience with SAP Commercial Project Management (CPM), SAP Project Systems (PS), and Project Costing/Settlement

  • 3+ Years of experience as a Product Manager for ERP solutions

  • 3+ Years of experience in and knowledge of Order-to-Cash Business processes.

Preferred, not required:

  • Professional Training and Certification: PMP, SAP

  • Experience in working on large scale global enterprise implementations

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.