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Philips Senior Quality Program Manager in Cambridge, Massachusetts


If you are a Colorado resident and this role is a field-based or remote role, you may be eligible to receive additional information about the compensation and benefits for this role, which we will provide upon request. You may contact 888-367-7223, option 5, for assistance.

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common: An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

In this role, you have the opportunity to lead a Transformation Program driving Quality, Compliance and Standardization which improves customer experience. Improve agility and integration of critical processes across the organization to better serve customers and improve Quality.

You are responsible for

  • You are responsible for successful completion of Quality and Compliance Program across Image Guided Therapy Cluster with focus on Standardization, and Consolidation of Legal manufacturer, Management and Quality Management Systems.

  • Globally lead and manage the program across the cluster working with Management Teams, Site leaders, Deployment leads and execution teams.

  • Manage strategy and program road map, resources, and budget to successfully meet cluster and business commitments. Manage stakeholders with conflicting priorities in a complex organization to deliver results.

  • Lead, monitor a and report out on Program progress to different layers within the organization.

  • Direct employees and give operational guidance, both technically and organizationally.

  • Build communication bridges and ensure effective cross functional implementation across the organization working with corporate and local businesses.

  • Develop and guide the overall governance & program management structure for initiatives/transformation/continuous improvement projects including operating plans and way of working using key project management tools (Risk Management Plan, Program/Project Plan, Schedule, Resource Plan, Daily Management, RACIs, etc.) to mitigate risks, provide clear direction and ensure execution. Ensure transformation/continuous improvement projects are delivered on time/budget and with the agreed-upon scope.

  • You will work closely with process owners, functions, and initiative owners to deliver tools and standardized processes.

You are part of

Philips is a diversified technology company, focused on improving people’s lives through meaningful innovation. With a century of history and more than 450 innovative products and services, we are ready to meet today’s challenges in healthcare by creating solutions that deliver better care to more people at lower cost.

To succeed in this role, you’ll need a customer-first attitude and the following

  • Bachelor degree required, Master degree preferred plus a minimum of 5 years of related experience in innovation, strategy, operations, business environment.

  • Experience in medical device industry with an understanding of Legal Manufacturers, Management and Quality Management Systems.

  • Excellent process improvement/lean experience, managing large, multi-site project/programs within complex cross-functional organizations and/or environment with several disciplines

  • Strong industry standard Project Management knowledge and application of tools and techniques (MS Project, PMBOK) and ability to execute continuous improvement methodologies, tools and problem solving techniques

  • Demonstrated change management, communication interpersonal skills, including verbal and content at multiple levels within organization

  • Able to coordinate between different functions and ensure integrated plan will be executed.

  • Experience in a large multinational company.

  • Ability to drive decision-making while concisely communicating detailed information and strategic decisions to project partners of all levels

  • Experienced in leading and influencing teams in a virtual, global/multi- cultural, cross functional and multi-location matrixed organization

  • Proactive and able to act on own initiative

  • Can operate both on strategical and tactical level project approach, priorities, risk management etc.

  • Ability to train, coach and motivate people

  • Occasional travel up to 5 - 10%

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

How we work at Philips

There are three core ways that define our ways of working – embracing flexibility, being at our best, and impactful collaboration. We believe this enables us to deliver an outstanding experience to our customers and create the best place to work for people who share our passion.

We know just how important direct interactions are and work is more engaging when we are more frequently face-to-face, and that we experience better collaboration which drives innovation. While we have many different types of roles across Philips most require a combination of in-person collaboration with colleagues and partners, usually at a Philips location, and individual focus time, which can be done remotely.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

Visit our careers website to explore what it’s like working at Philips, read stories from our employee blog, find information about our recruitment process and answers to some frequently asked questions.

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.

Equal Employment and Opportunity Employer/Disabled/Veteran