System One Services Videoconferencing Engineer in Cambridge, Massachusetts

Videoconferencing EngineerCambridge, MA

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Category:Sales & Marketing

Job ID:127541

Date Posted:04/10/2018

Videoconferencing Engineer

Our technology client in Cambridge is looking for a Videoconferencing Engineer to join their team for a long-term contract. In this role, you will be responsible for the support, growth and operations of the client's internal video communications environment.


  • Provide operations, troubleshooting and technical expertise to keep all video communication systems operational

  • Provide assessments and recommendations of audio visual hardware; test functionalities of systems; engage in user, system and support requirements gathering and analysis to provide design and architectural recommendations as it relates to new AV/VTC systems projects

  • Determine scope of work for vendor service, engineers and technician visits and supervise to ensure the satisfactory completion of the work; oversee vendors for installation and support of video conferencing meeting spaces

  • Research and recommend capital purchases to maintain or increase capacity of video operations

  • Develop, organize and maintain standard operational procedures (including regular maintenance requirements) and workflow processes and procedures for AV systems

  • Setup, inspect, test, operate and troubleshoot Audio Visual equipment related to Video Conference and Collaboration


  • Bachelor's degree in Computer Science, Engineering or relevant discipline

  • 4+ years of experience in audio/visual support & design in a corporate environment as well as audio/visual system integration

  • Experience managing technical projects, preferably leading and managing enterprise-scale videoconferencing projects

  • Experience managing audio/visual integrators and understanding of voice and video-specific protocols (SIP, RTSP, h.264, h.323, etc.)

  • Experience troubleshooting video endpoints(Cisco and LifeSIze)

  • Understanding of basic networking fundamentals (TCP/IP, DHCP, DNS, SIP, etc)

  • Excellent communication, customer service and interpersonal skills

  • Strong planning, organizational and time management skills

  • Ability to prioritize work efforts and multi-task in a fast-paced environment

If you are a fit for this role, apply today!

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