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Forrester VP, CIO Executive Programs Team Lead in Cambridge, Massachusetts

People leadership:

  • Leads and energizes teams by providing a vision that all team members can embrace.

  • Acts as change management champion.

  • Allocates resources aligned to the EP operating model to optimize limited time and budget, including capacity management, business development support, and client assignments.

  • Attracts and hires top talent.

  • Helps every team member reach their fullest potential by setting clear expectations and providing rich, consistent feedback, and future-focused coaching.

  • Drives accountability and performance.

Client delivery:

  • Acts as a trusted advisor to 10 to 12 senior executive clients.

  • Provides recurring advice guiding client strategies, developing, and supporting achieving their key priorities, and helping them transform their organization and adopt customer-obsessed strategies.

  • Works with analysts, consultants, and other internal partners to create a comprehensive delivery plan grounded in Forrester IP.

  • Partners with other EP Team Leads/research directors to ensure consistent EP client experience across client personas and service teams.

Research collaboration:

  • Leads and coordinates EP team collaboration with analysts and research leadership to infuse the voice and needs of our most senior-level clients into the research creation process.

  • Prepares executive leaders by developing forward-looking insights on key trends, models, and best practices.

Business leadership and development:

  • Partners with EP product management to create and execute the EP product strategy, emphasizing a scalable, repeatable, and consistent delivery model that improves profitability and maximizes contract value.

  • Achieves bookings and renewal rate targets and overall CV growth attributable and maintains ongoing forecasting process to track progress.

  • Drives business development, partnering sales, marketing, and product teams to drive growth and deepen these client relationships with Forrester.

Posting Title: VP, CIO Executive Programs Team Lead

External Company Name: Forrester Research

External Company URL:

Street: 60 Acorn Park Drive