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Point32Health Director, Data Governance in Canton, Massachusetts

Who We Are

Point32Health is a leading health and wellbeing organization, delivering an ever-better personalized health care experience to everyone in our communities. At Point32Health, we are building on the quality, nonprofit heritage of our founding organizations, Tufts Health Plan and Harvard Pilgrim Health Care, where we leverage our experience and expertise to help people find their version of healthier living through a broad range of health plans and tools that make navigating health and wellbeing easier.

We enjoy the important work we do every day in service to our members, partners, colleagues and communities. To learn more about who we are at Point32Health, click here ( .

Job Summary

The Director of Data Governance champions the optimization of value from Point32Health’s extensive data assets, extended through the complex healthcare industry data ecosystem in which the organization operates. This role is accountable for the activation of an enterprise-scale data governance program needed to instill confidence in the proactive management of Point32Health data assets and cultivate a culture of continuous data quality improvement needed to empower the organization’s data management aspirations.

The data governance program includes implementation of the data governance operating model and maturation of data literacy and training programs, metadata management and data quality solutions, and collaboration with business constituents in the fulfillment of data quality operational functions needed to achieve enterprise-wide data management objectives. This individual must possess broad and deep business knowledge to ensure the business is adequately and appropriately supported by the enterprise data governance program and realize the value of its data quality services and related offerings.

The Director of Data Governance partners with business executive leadership, middle management, and frontline staff to achieve their data governance aspirations. This role requires management of a variety of staff including management leads, data governance professionals, business and data analysts, subject matter experts, and operational staff. In this capacity, the Director of Data Governance oversees team performance management and provides direction to staff on their respective data governance responsibilities.

Key Responsibilities/Duties – what you will be doing

  • Function as an evangelist of DM/DaaS-led data governance and quality services and offerings, and lead activities focused on new and innovative ways of realizing tangible business value from its data governance operating model

  • Collaborate with executive leadership to articulate Point32Health’s strategic data governance priorities and objectives, and translate them into initiatives, roadmaps and plans needed to continuously realize business value

  • Lead the rollout of a robust and comprehensive data governance model and corresponding data stewardship capabilities in partnership with organizational leaders, data stewards, custodians, and stakeholders

  • Establish stakeholder confidence that enterprise data repositories are appropriately governed, accurate, well-managed, and fit for enterprise purposes

  • Define and deliver a data quality operating model that proactively measures, monitors, and establishes confidence in Point32Health data assets, including the establishment of a data quality intake process to receive, investigate and facilitate issue resolution through the data governance operating model and operational and programmatic controls

  • Establish and lead a consultative capability to partner with business stakeholders on the resolution of data quality issues, conceive of practical approaches to address challenges, and partner with DM/DaaS design and delivery teams to bring envisioned solutions to fruition

  • Mature the metadata management data catalog solution and its supporting operating model needed to enable business and technical stakeholders in their identification and appropriate usage of enterprise data assets

  • Lead efforts to cultivate data literacy throughout the Point32Health workforce by developing and delivering training programs, leveraging metadata, data lineage and data definition documentation in support of this initiative

  • Contribute to the delivery of programmatic and operational controls for master data, reference data and transactional datasets within the data warehousing infrastructure and other enterprise data repositories

  • Establish and provide direction to the newly created Data Governance team, organize its activities, and align its offerings with adjacent functions, Point32Health vendors and delivery partners

  • Establish high confidence in the approach, staffing model, timelines, and capabilities of the Data Governance team, and lead efforts to improve upon these consistent with evolving organizational expectations and business needs

Qualifications – what you need to perform the job


  • Master’s Degree in Computer Science, Business or Public Administration, or related field

EXPERIENCE (minimum years required) :

  • 10-15 years of progressively responsible leadership experience in information technology, must include large ($MM) program management

  • Previous experience in a data governance leadership capacity

  • Data quality measurement, master data management, data as a service and data warehousing solutions experience

  • Ability to successfully manage teams, people, and projects on a cross-functional cross organizational-basis


  • Excellent written and verbal communication skills

  • Ability to articulate complex, technical and data management concepts clearly for a disparate and varied user community

  • Strong interpersonal and relationship management skills required.

  • Ability to assess business, operational and technical impacts of data management, data governance and data quality issues, and corresponding solutions

WORKING CONDITIONS AND ADDITIONAL REQUIREMENTS (include special requirements, e.g., lifting, travel) :

  • Must be able to work under normal office conditions and work from home as required.

  • Work may require simultaneous use of a telephone/headset and PC/keyboard and sitting for extended durations.

  • May be required to work additional hours beyond standard work schedule.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Management retains the discretion to add to or change the duties of the position at any time.



Compensation & Total Rewards Overview

The annual base salary range provided for this position represents a broad range of salaries for this role and similar roles across the organization. The actual salary for this position will be determined by several factors, including the scope and complexity of the role; the skills, education, training, credentials, and experience of the candidate; equity with internal colleagues; and other conditions of employment. As part of our comprehensive total rewards program, colleagues are also eligible for variable pay. Eligibility for any bonus, commission, benefits, or any other form of compensation and benefits remains in the Company's sole discretion and may be modified at the Company’s sole discretion, consistent with the law.

Point32Health offers their Colleagues a competitive and comprehensive total rewards package which currently includes:

  • Medical, dental and vision coverage

  • Retirement plans

  • Paid time off

  • Employer-paid life and disability insurance with additional buy-up coverage options

  • Tuition program

  • Well-being benefits

  • Full suite of benefits to support career development, individual & family health, and financial health

For more details on our total rewards programs, visit

Commitment to Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity

​Point32Health is committed to making diversity, equity, inclusion, accessibility and health equity part of everything we do—from product design to the workforce driving that innovation. Our Diversity, Equity, Inclusion, Accessibility (DEIA) and Health Equity team's strategy is deeply connected to our core values and will evolve as the changing nature of work shifts. Programming, events, and an inclusion infrastructure play a role in how we spread cultural awareness, train people leaders on engaging with their teams and provide parameters on how to recruit and retain talented and dynamic talent. We welcome all applicants and qualified individuals, who will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Point32Health, we strive to be a different kind of nonprofit health and well-being company, with a broad range of health plans, and innovative tools that make navigating health and well-being easier, guiding our members at every step of their health care journey to better health outcomes. We are committed to providing high-quality and affordable health care, improving the health and wellness of our members, and creating healthier communities across the country. The Point32Health name is inspired by the 32 points on a compass. It speaks to the critical role we play in guiding and empowering the people we serve to achieve healthier lives. Our employees are hard-working, innovative, and collaborative. They look for opportunities to grow and make a difference, and they help make us strive to be one of the Top Places to work in New England.