Citizens Bank Senior Project Manager in Canton, Massachusetts


The Sr Project Manager manages projects of medium size and complexity within the Risk PMO Program portfolio. The primary focus of the Project Manager is the delivery of benefits by leading project team towards achieving predetermined goals and results in alignment with the organization’s stated strategy. Primary responsibilities include: Scope, plan and manage projects through the entire life cycle, ensuring delivery to time, cost and quality. This includes ensuring that the solution is capable of enabling the business to achieve benefit realization as well as demonstrating understanding of the organizational impact of changeEnsure each project adheres to the governance required by Program Office including the maintenance of full documentation and the existence of a fully-supported Workgroup as appropriate to each projectBuild and Manage relationships with project stakeholders up to a senior level to understand the context and impact of the project to the business line and ensure all stakeholders views are managed towards the best solution for all business areas impactedProvides project management expertise and leads key project work streams, working with the full project life cycle, following project Governance processes within agreed timescales to Time, Cost and QualityCreates and fosters a climate of adding value in delivering projects by striving for excellence and contributing to the overall development of Change ManagementManages Change Management and allocated business project resourcesMaintain and develop knowledge of project methodologies and a professional network of contacts, sharing knowledge and best practice where appropriate to support continuous improvementEstablish and build relationships across Citizens Group to facilitate achievement of strategic goals maintaining momentum throughout the project lifecycleCollaborate with others on Program team, identifying internal / external resources required to deliver the project


Required Skills: 2-4 years of Project Management experience2 years of Finance industry experience In-depth knowledge and proven application of Project Management methodologies and full project lifecycle including documentation standards, risk, issue, assumption and dependency management and change controls processFamiliarity with process modeling, workshop facilitation and business analysisKnowledge of banking products and terminologyCompetent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, WordWorking towards/attainment of a relevant recognized formal qualification in Project Management is desirable but not essentialAbility to create and foster a climate of adding value in delivering projects by striving for excellence and contributing to the overall development of Change ManagementFlexibility to work on a variety of projects and teams within Business Change ManagementAbility to assume senior project manager role as necessaryThere may be a requirement for travel within the USDesired Skills:4-6 years of experience managing Technology Infrastructure specific projects in large Financial Services firmsEducational/Certification:Bachelor’s Degree preferredHigh School Diploma requiredPMI PMP Certification is highly preferred Hours and Work ScheduleHours per Week: 40 Work Schedule: Monday-Friday 8-5

Why Work for Us

At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries, and Citizens Bank of Pennsylvania.