Emerson Hospital Manager of PHO Operations in Concord, Massachusetts
Reporting to the Executive Director PHO, the Manager of Operations provides leadership, management and staff support for day to day work of the PHO. The Manager of Ops will work directly with the Medical Directors and Program Leaders in the design of strategies and review daily work related to payor contracting, budget, finance and funds flow and internal funds flow measures, EMR/IT, and the relationship with the IPA. The Manager of Ops will work closely with colleagues in IT, Finance, and Contracting.
Education: Masters degree in Business Administration, Healthcare Management or related area preferred. Bachelors Degree Required.
Experience: Minimum of 5 years of relevant health care experience required. Previous supervisory experience required Demonstrate extensive experience implementing and managing large projects in complex, matrix healthcare system, integrated delivery system or large medical group required.
Licensure and/or Certification: None required Skills: Strong management skills, including the ability to motivate people. Ability to work independently.
Solid background in project planning and implementation of major initiatives. Excellent communication and interpersonal skills. Strong prioritization and problem resolution skills. Ability to work with all levels of an organization.
Analytic skills, including some knowledge of healthcare data systems recommended.
Highly effective presentation skills, in a variety of formats to a wide range of audiences. Strong PC / Microsoft application skills including Word, Advanced Excel, and PowerPoint. Strong oral and written communication skills. Excellent customer service skills. Must be able to read, write, and communicate in English. Computer skills required. Ability to maintain confidential information.