Symphony Talent, LLC Program Manager in Concord, Massachusetts
From award-winning employer branding to our innovative cloud-based suite of technology solutions, Symphony Talent is all about connecting companies with the talent they need to achieve their business goals. We’re defining the future and creating one-of-a-kind solutions for sourcing, nurturing, engaging and retaining the best-fit talent.
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Headquartered in New York, London, Bangalore, and Belfast and supporting more than 600 customers across the globe, we are seeking a highly motivated and savvy technical Program Manager to join our SmashFlyX Solutions team. For a preview of SmashFlyX, experience our hype video: https://lnkd.in/g4pGdXW
What Are We Looking For?
We’re looking for someone who is excited about collaborating with multiple teams across the organization and the globe to drive impactful outcomes for our clients.
What Will I Be Doing?
As a Program Manager, you will be working with resources inside and outside of the company to run high-quality, on-time, and on-budget projects. The role will be responsible for helping to implement full-spectrum solutions for our clients globally, including career websites, candidate relationship management (CRM), applicant tracking systems (ATS) media, content strategy, and advocacy programs, and analytics to tie it all together. We are looking for problem solvers who are able to leverage their experience to understand an array of product and service offerings, ranging from creative to technical, and understand how to stitch them together. This will include gathering requirements, building project plans, and orchestrating all the moving parts that go into delivering successful outcomes. You will be working with clients and account teams alike to help them determine the best path to reach their project goals.
Work collaboratively as part of a cross-functional team to manage multiple and complex software projects; own full project life cycle from discovery and scope definitions through design, build, and execution
Manage and report on project budgets against revenue and margin targets set in proposals and Statements of Work, with growth towards company-wide responsibility for project profitability
Produce detailed and thorough project documentation, including status reports for clients and executive-level team members
Monitor and control quality of all project deliverables
Establish strong relationships with clients and translate their day-to-day project needs clearly to the internal team to drive high-quality deliverables and client experience
Collaborate within the Project Management team to develop guidelines and processes for continuous process improvement that advance the Project Management discipline
Proactively identify issues and risks; know when to escalate issues and when to work through them on your own
Assist senior Account Management leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal stakeholders
Pursue opportunities to both lead by example and foster the talents of high-performing team members
5+ years of professional, project management, and client relationship management experience
Solid track record of successfully developing multi-faceted projects from start to completion, on time and within budget
Ability to adopt project management systems and advise on emerging technologies to improve operational efficiencies
Experience with the development of large-scale websites and/or business process applications such as applicant tracking system or HRMS or CRM, a strong understanding of web development technologies, third-party applications, and platforms, and social media
Professional presentation, training, and client-facing skills
Excellent communication skills, particularly in conjunction with workflow steps and internal and external processes
Effective negotiation and conflict management/risk mitigation skills
Accountability and flexibility, with the ability to work in a fast-paced environment, managing multiple projects, across multiple time zones with a global team
Experience working with agile methodologies
PMP certification or equivalent
MBA or other post graduate degree
Great benefits package, including a 401(k) plan
Learning & growth programs
Open, collaborative culture
Position can be based virtually in the US with option to report into any of our ST offices.
Only candidates with proper permits to work in the United States can be considered. Symphony Talent is an equal opportunity employer M/F/Disability/Veterans and committed to a drug-free workplace.
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Symphony Talent Ratings
Pros :I learnt a lot working here. Got to work with good clients and good people. Team very focussed on clients and building amazing product. Proud to be part of such a game changing company.
Cons :Had to be part of some projects where timelines were hard and need to spend more than 50 hrs a week. Overall, just helped the learning experience for me personally.
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