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Santander US Associate, Implementation Management, Dorchester, MA in Dorchester, Massachusetts

Associate, Implementation Management, Dorchester, MA - 2004505



The Associate, Implementation Management, leads and motivates a team of professionals and is accountable for the overall schedule and quality of deliverables. S/he manages and oversees the end to end project management activities such as project reporting, project planning, issue / risk identification and tracking, scope management, estimation, client management, relationship management and other project documentation preparation for projects of medium to high business complexity (involving multiple systems interfaces that are highly visible to the organization).


  • Coordinates activities and resources for assigned projects.

  • Develops project plans to meet prescribed objectives.

  • Gathers and disseminates information.

  • Identifies and implements solutions resolving issues to maintain timelines and achieve agreed upon deliverables.

  • Monitors risk factors, issues, actions items and progress.

  • Participates in project meetings; follows up on deliverables, coordinating potential issues, documenting policies, procedures and communications for the project.

  • Prepares reports for management.

  • Serves as liaison between team members and functional area management.

  • Acts as a subject matter expert (SME) while providing leadership, guidance, and mentorship to other project managers.



BQ external

  • Bachelor's Degree; business administration, management information systems, computer science or equivalent, or equivalent work experience

  • 5-9 years; Managing technical projects

  • Management Professional (PMP) or Scrum Master (CSM) certification, or PMP-ACP, or CAPM certification

  • Ability to communicate and work effectively with other team members across the Bank

  • Establish and maintain relationships with third parties/vendors

  • Proven ability to motivate teams and drive a common goal

  • Proven track record of successful technical project delivery

  • Proven working experience as a project manager in the information technology sector

  • Solid organizational skills including attention to detail and multi-tasking skills

  • Strong organizational, problem solving and analytical skills

  • Strong project management and quality assurance skills

  • Strong verbal and written communication skills

  • Minimal physical effort such as sitting, standing, and walking.

  • Communicates in a timely and straightforward manner

  • Probes for additional information, clarifies assumptions and confirms agreed-upon actions

  • Keeps everyone involved informed about progress and issues

  • Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change

  • Provides assistance and coaches less experienced team members

  • Establishes rapport with all parties in an attempt to diffuse tension

  • Confronts the issue, not the person

  • Follows through to meet commitments to others

  • Takes responsibility for achieving strong results, despite balancing multiple complex demands

  • Identifies the component parts of a complex situation or problem and the relationship among variables that are not obvious

  • Probes in-depth to understand the customer’s business needs

  • Explores and understands the customer's alternatives and decision criteria

  • Understands specific financial and accounting standards to identify and assess the impact and likelihood of operational risks

  • Understands the relevant products and services and the markets in which they are sold and their risk return to the organization

  • Can identify and speak to major operational issues across the organization

Job : Technical Project Management
Primary Location : Massachusetts-Dorchester-2 Morrissey Boulevard - 06367 - Columbia Park-Corp
Other Locations : United States
Organization : Commercial Banking (4700)
Schedule : Full-time
Job Posting : Dec 30, 2020, 1:56:06 PM