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Santander US Director, Compliance in Dorchester, Massachusetts

Director, Compliance

Req ID: 2105980 Date posted 11/12/2021

The Director, Compliance develops, initiates, maintains, and revises compliance policies and procedures for the general operation of the Compliance Program and to maximize revenue and minimize risk. S/he leads cross functional teams in large projects to ensure compliance with specific regulatory, policy and/or procedural requirements.

Responsibility Statements-

  • Reports directly to the US Chief Compliance Officer

  • Generation and management of all Compliance, Reputational Risk and AML related metrics and related reporting for US governance and also Group. This will include the significant volume of RAS, Top KRIs and wider metrics used to monitor and report on Compliance Risk

  • Coordinate and manage all Group related reporting for Compliance, Reputational Risk and AML

  • Communicates direction from leadership and articulates impact on employee work objectives.

  • Develops, initiates, maintains, and revises policies and procedures for the general operation of the Compliance Programs and it related activities to prevent illegal, unethical, or improper conduct.

  • Evaluates operational/production routines and systems; recommends changes to improve processes and create efficiencies.

  • Identifies and implements short-term projects to determine strategic and operational needs pertaining to fair lending for the enterprise and affiliates.

  • Implements and manages multiple policies and projects across the Compliance function; with a focus on milestones/deadlines, deliverables, budgets, resources, and building key stakeholder relationships.

  • Implements new approaches to respond to developing regulatory focuses and business objectives.

  • Provides regulatory guidance, advice and consultation to lines of business in order to ensure practices and procedures are understood and followed by direct reports, customers, and stakeholders.

  • Remains fully current on state and federal regulatory matters affecting the Compliance Program.

  • Responds to requests from senior leadership on internal/external audits or on time sensitive matters.

  • Reviews compliance project plans and procedures to ensure appropriate delegation, resource allocation, and production are in alignment with the achievement of operational objectives.

  • Reviews the departmental strategic plan to ensure alignment with cost containment objectives.

  • Serves as a confidential point of contact for employees to communicate with management, seek clarification on issues or dilemmas, or report irregularities.

  • Education - Bachelor's Degree; in Business, Finance or equivalent field.,Master's Degree; in Business, Finance or equivalent field.,or equivalent work experience;

  • Work Experience - 9-12 years; Compliance, Legal, Regulatory, or Financial Services.

  • Skills and abilities - Ability to adjust to new developments/changing circumstances.

  • Ability to build rapport, garnering respect and credibility across lines of business.

  • Ability to convey a sense of urgency and drive issues/projects to closure.

  • Ability to direct, train and guide peers, subordinates and management.

  • Ability to effectively communicate and build relationships with multiple levels of the organizational structure, including senior level management.

  • Ability to foster and embed a strong risk culture.

  • Ability to handle conflict resolution with other groups to ensure appropriate accounting guidance is followed.

  • Ability to handle multiple competing priorities simultaneously in a fast-paced and dynamic financial services environments.

  • Ability to influence all levels of employees in a collaborative cross-cultural environment.

  • Ability to influence and active persuasion to gain cooperation of others.

  • Ability to maintain and report on confidential information in an appropriate manner.

  • Advanced Microsoft Excel skills.

  • Advanced experience and exposure working with regulatory driven deadlines.

  • Advanced project management skills.

  • Advanced working knowledge of Financial Services rules and regulations.

  • Excellent written and oral communication skills.

  • Strong leadership, supervisory, and customer service skills.

  • Physical Demands - Minimal physical effort such as sitting, standing, and walking.

  • Competencies - Brings out the best in each team member by consistently motivating and acknowledging peer contributions.

  • Understands and leverages team dynamics,Effectively conveys difficult or complex information in an easy to understand manner, by providing the big picture and illustrating important linkages.

  • Asks open-ended questions that encourage others to give their points of view

  • Ensures people receive the information they require, and brings the team together to share information.

  • Ensures that all directs and colleagues have appropriate knowledge of risk and the regulatory environment.

  • Investigates and identifies the root cause and corrects items deemed non-compliant, regardless of pressures from business or management.

  • Fully accountable for timeliness, completeness, quality of projects, processes, products and services.

  • Remains calm and focused on goals while facing pressures, obstacles or short-term setbacks.

  • Improves relationships between key individuals to achieve seamless cross-team work flow and positively impact results.

  • Uses informal networks to gain support for ideas and projects.

  • Keeps up -to-date with external market events, pressures and regulations which may impact the organization and assesses whether similar issues exist in the organization.

  • Can identify functional and organizational implications associated with major trends.

  • Designs solutions to address industry activities that impact the organization.

  • Monitors adherence to policies, regulations, processes and procedures within function and actively undertakes corrective action where necessary.

  • Understands end to end processes across the organization and how processes are integrated.

  • Has a practical knowledge of regulations impacting area supported.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.

Primary Location: Dorchester, Massachusetts, United States

Other Locations: Massachusetts-Dorchester

Organization: Santander Holdings USA, Inc.

Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

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