The Alpha Group HELP DESK/AUDIO-VISUAL (AV) SPECIALIST in EASTON, Massachusetts
HELP DESK/AUDIO-VISUAL (AV) SPECIALIST
EASTON , MA 02334
Posted: 06/14/2021 2021-06-14 2021-07-17 Industry: CLERICAL Job Number: 22541 Pay Rate: $61,000.00
The Help Desk/AV Specialist has primary responsibility for providing technical assistance to all HCFM staff. This position will work closely with the IT team to set up and maintain end users laptops and software. The Help Desk/AV Specialist will coordinate the organization of AV and streaming solutions. To support the core mission of Holy Cross Family Ministries, occasional weekend service is required.
Provide technical support to HCFM staff using Microsoft Office 365 in a professional manner, including instructions and training as needed.
Provide technical assistance with printers.
Perform hands-on preventive maintenance on computers, laptops, and end users devices.
Set up new devices and computers with the software approved by the organization.
Maintain inventory list of HCFM technology and AV equipment.
Provide IT support for on-site events and meetings including media room setup.
Operate the AV conferencing equipment.
Assist the Streaming team.
Associates degree in a technical discipline, or equivalent combination of education and work experience
Experience with end user support with technical issues
Experience with Microsoft Windows 10, Mac OS and Microsoft Office 365
Experience with laptops and mobile devices, both IOS and Android
Experience with video conferencing software and hardware
Knowledge of Streaming a plus
Demonstrate attention to detail
Team-oriented, cooperative and collaborative approach
Solid written and verbal communication skills
10 vacation days, plus one each year to a max of 20
12 sick days that
4 personal days
401(k) Retirement plan: 7% employer contribution after six month waiting period; Employee may make additional contributions up to 18% of salary subject to IRS maximum.
It is the policy of The Alpha Group, Inc. To recruit, hire, train, compensate, promote, and provide other conditions of employment without regard to a person s race, color, religion, national origin, sex, age, disability, veteran status or other characteristic protected by law.
Meet Your Recruiter
Jessica Kegler Sales Manager
Jessica Kegler is the Sales Manager of The Alpha Group, the largest independently owned staffing firm in New England. Jessica specializes in the placement of administrative, technical, and distribution professionals. Along with her staff industry specialists, Jessica enjoys the challenge of finding just the right person for the job. With over 15 years of experience at The Alpha Group, Jessica often draws upon her secret weapon: an unparalleled network of contacts and resources that can make matches happen like magic. Jessica has become a successful recruiter by remembering that making the right fit for her clients is more than just matching skill. It is matching the right personalities and the right culture along with the right skills.
To Contact Jessica you may email her directly at email@example.com, call her office at 508-285-8500 or call her cell phone at 608-234-2960.