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ENCORE Boston HARBOR IT Systems Engineer in Everett, Massachusetts

The Encore Boston Harbor Systems Engineer is responsible for managing all servers, SAN, Physical Servers, F5, Load balancers and associated equipment located in the Data Centers including other appliances and Cyber Security hardware. This includes, but is not limited to: maintaining processes, scheduling, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience. JOB RESPONSIBILITIES: Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied. Participates in short-and long-term departmental goals, objectives, policies, and operating procedures; monitors and evaluates operational effectiveness; effects changes required for improvement. Identifies key drivers of success. Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. Verifies that all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department. Delivers and maintains a maximum level of property-wide service and satisfaction. Contributes to company-wide communication and best practices. Keeps informed of all new developments within the department. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Provides timelines and other project documents in a professional manner Works closely with the assigned user community (and through business technologists) to determine how technology might assist in addressing its needs, and then translates these needs into system requirements and design specifications. Supports the strategy creation for products within the assigned vertical and translate that strategy into a product roadmap. The roadmap identifies the major areas, which are then detailed out as specific actionable requirements, making sure that the right features are built in the right order and at the right time. Communicates with the business ensuring that internal customers participate, drive many elements of this strategy and mediate competing needs among stakeholders Work with the Senior Manager of the Business Intelligence Group (BIG) to find solutions to conflicting ideas and priorities while making progress on strategy and while keeping everyone satisfied. Works with the BIG Team and the Network Team to identify product improvement opportunities (based on problem management analysis). These will be prioritized with the business in conjunction with enhancements etc. Integrate servers, including database, e-mail, print, and backup servers and their associated software into enterprise systems. Ensure system connectivity of all servers, shared software, groupware, and other applications. Create and maintain documentation as it relates to system configuration, mapping, processes, and service records. Ensure compatibility and interoperability of all computing systems. Monitor and test system performance; prepare and deliver system performance statistics and reports. Works with product vendors to ensure visibility of problems identified above and/or enhancement opportunities. Helps identify new product development opportunities where solutions do not exist in the market. Works with business partners to review and screen products and vendors as needed. Provides subject matter/domain expertise within the assigned vertical. Works with safety as a priority, and follows department and company safety standards. Works with safety as a priority, and follows department and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned. Education and/or Experience: Bachelor?s Degree in a related field or equivalent experienc

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