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BankFive Business Analyst in Fall River, Massachusetts

PURPOSE: Manages the configuration, administration and compliance of the Core Banking platform, working with all business units to scope, design and oversee the Core Banking system and other integrated platforms. Works with Technology teams to implement application changes, improvements and revisions to ensure short and long-term business objectives are achieved. ESSENTIAL DUTIES AND RESPONSIBILITIES: ? Serves as liaison to application vendors, coordinating communication efforts between all parties ? Configures user accounts and ensures appropriate authority levels are maintained in conjunction with end-user position and required access ? Coordinates ongoing system updates and configuration changes, trouble tickets, testing Core Banking releases, patches, and product enhancements to existing outlines ? Consults with internal business units to identify process improvement and development opportunities within the Core Banking and other integrated platforms ? Develops and executes test plans, including risk analysis, test cases and coordination of testing activities, bug tracking and resolution ? Develops and maintains custom reports, forms, dashboards, key performance indicators and processes to continuously improve data quality, process integrity, productivity and usage ? Develops and Monitors Key Performance Indicators to monitor and maintain vendor relationship ? Creates and maintains clear and concise documentation, to include training manuals, procedures, related to Core Banking application functionality, defects and road map ? Participates in planning sessions with Core Banking vendor to stay abreast of new products and services ? Works with project managers and department heads to solicit needs, determine feasibility, and implement configuration changes, ensuring optimal performance within targeted goals ? Provides technical assistance to business units on appropriate methods and procedures to solve workflow issues ? Participates in user group meetings and or forums to ensure adoption of best practices ? Other duties as assigned QUALIFICATIONS: ? Minimum bachelor?s degree in business, computer science or related field, or equivalent work experience ? Minimum 2 years demonstrated experience in business analysis, process management and modeling, and application design ? Prior financial institution experience preferred; familiarity with Core Banking platforms, COCC Insight would be a plus ? Broad knowledge of banking principles and applicable regulatory controls ? Requires considerable critical thinking, problem solving, and project management skills ? Ability to work under tight deadlines, be flexible, and learn additional software applications as needed to support business goals ? Demonstrated ability to effectively communicate with personnel at all levels within the organization, as well as outside vendors, auditors and examiners ? Ability to interface directly with other banking professionals, including directors, senior management, loan officers, auditors, and examiners EFFORT: ? Able to meet strict deadlines ? Work includes changing priorities for multiple, simultaneous projects ? Will be sitting while performing computer data entry functions approximately 6 hours per day ? Position does not involve climbing, crawling, squatting, kneeling, placing or moving objects under desks or in closets ? Essential to follow written and verbal directions ? Use of hands and fingers to handle/operate a computer and other office machinery such as a calculator, copy machine, scanner, printer ? Occasionally communicates verbally using telephone to exchange information ? Specific vision abilities required by this job include: close vision, distance vision, ability to adjust focus ? Mental and visual acuity is a must to concentrate for long periods of time WORK ENVIRONMENT: ? Standard 40-hour work week expected, though position may sometimes require early arrival, late departure, and/

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